Customer Service & Sales Professional
Resume:
Michelle Flores
Banning, CA *****
**************@*****.***
Professional Summary
4+ years of restaurant experience
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Seasonal Cashier/Sales Associate
Coach-Cabazon, CA
September 2021 to November 2021
Sales Business Development Center Representative
Diamond Chevrolet Buick GMC Cadilla-Banning, CA
January 2021 to August 2021
Cashier/Sales Associate
Coach-Cabazon, CA
January 2020 to October 2020
Warehouse Worker/Customer Service
Brands On Sale-Banning, CA
January 2018 to June 2019
To-Go Cashier
Chili's-Beaumont, CA
January 2017 to December 2018
Runner/Cashier
Seasonal Picker
Brands On Sale
May 2018 to November 2018
packer
Sandwich Artist/Cashier
Subway-Banning, CA
October 2015 to January 2018
Greeting every customer upon arrival, providing the best and friendliest customer service possible, sparking up conversations with customers, being polite and upselling if possible, not over-portioning with veggies, making the most perfect sandwich, receiving payments from customers, dropping cash from the drawer, daily chores, keeping the entire store clean and organized, assuring it stays that way. Service BDC Representative
DIAMOND HILLS AUTO GROUP-Banning, CA
January 2013 to October 2015
Answered an average of 60 calls per day by addressing customer inquiries, solving problems and providing new product information. Politely assisted customers in person and via telephone. Answered product questions with up-to-date knowledge of sales and store promotions. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Cashier/ Accounting Clerk/ Receptionist
Diamond Hills Auto Group-Banning, CA
December 2012 to September 2015
Greeting every single customer upon entry. Providing the best and friendliest customer service to every customer possible. Providing the best customer satisfaction to every customer possible. Receiving ALL income coming in every day, including, cash, checks, and credit card payments. Assuring every invoice is paid for. Closing invoices. Filing service RO's. Receipting all money that is received for every department. Daily deposit for all income at end of the day. Pulling money out of safe or dropping it in safe for over night security, Assuring daily deposit safely gets delivered to company bank. Education
High school diploma or GED
Diploma
Glen View High School
Skills
• Linux
• Food service
• Financial services
• Teamwork
• Canvassing
• Microsoft Office
• Deal-based sales targets
• Microsoft Windows Server
• Customer Relations (6 years)
• Depositing cash
• B2C
• B2B sales
• Communications (4 years)
• Cash Register (6 years)
• Weight handling in the workplace
• Hospitality
• Unloading
• Secretarial (4 years)
• Conducting sales calls
• SaaS (as product category for technical sales engineers)
• Financial analysis
• Digital marketing
• Microsoft Outlook
• Mobile devices
• Time management
• Business Development (2 years)
• Content management systems
• Accounts Payable (3 years)
• Marketing
• Help desk
• SaaS
• Computer literacy
• Experience with children
• Leadership
• Cashiering (6 years)
• Account development
• ROI
• Shipping
• People Person (6 years)
• Microsoft Word
• Typing
• Live chat
• Customer Service
• Accounts Receivable (3 years)
• Sales Support
• Operating Systems
• Appointment Scheduling (4 years)
• Call center experience
• Bookkeeping
• Receptionist (4 years)
• Math
• Business development
• Negotiation
• Handling customer inquiries
• Sales lead-to-close time
• Customer Service Representative (6 years)
• Retail Sales
• Enterprise sales
• POS systems
• Inventory control
• Cold Calling
• Shipping Receiving
• Grocery store
• Logistics
• Fine dining experience
• Organizational Skills (4 years)
• Heavy lifting
• Bakery
• Warm calling
• Crew Member
• Telephone Skills (6 years)
• HubSpot
• Banking
• Cash Management (6 years)
• Lead generation
• Google Docs
• Casual dining experience
• Servers (6 years)
• Food safety
• User Interface (UI)
• Office Administration (3 years)
• Pricing
• Active Directory
• AI
• Climbing
• Mac OS
• Fundraising
• Windows
• Communication platforms
• Task prioritization
• Telecommunication
• Editing
• Sales technology adoption
• Email marketing
• Dispatching
• Microsoft Windows
• Customer support
• Clerical experience
• Writing skills
• Waitress
• Personal Assistant Experience
• Bartending
• Multi-Line Phone System (5 years)
• Customer engagement
• Customer Service Skills (6 years)
• iOS
• Medicare
• Network Support
• Microsoft Excel
• Loading
• Financial concepts
• Order Puller
• Multi-line phone systems - Multi-line phone system experience (6-10 years)
• Dealership experience
• Picker Packer
• Management
• Host
• Research
• Progressive Web Apps
• Technical Proficiency
• Computer skills
• Working with high schoolers
• POS
• Balancing cash drawers
• Client acquisition
• Client rapport building
• Grammar Experience
• Inside sales
• Contracts
• Telemarketing
• Customer inquiry handling
• Network Administration
• Remote Access Software
• Warehouse Associate
• Filing (6 years)
• Upselling
• CRM software
• Desktop Support
• Data Entry (3 years)
• Office Management
• Computer networking
• Server (4 years)
• Technical Support
• Troubleshooting
• Lending
• Food preparation
• General Labor
• Computer operation
• Busser
• Data collection
• Merchandising
• Social media management
• B2B
• High-end sales
• Software troubleshooting
• Manual handling
• Making change
• Remote (as sales environment)
• Phone communication
• Cash Handling (6 years)
• Android
• Analysis skills
• Productivity software
• Salesforce
• Advertising sales
• Conversion optimization
• QuickBooks
• System Administration
• Restaurant Experience
• Cash handling
• Microsoft PowerPoint
• Fashion retail
• LAN
• Hostess
• Basic math
• Account management
• Customer relationship management
• Mobile applications
• Food safety management
• Product demos
• Administrative experience
• Host/hostess experience
• Outside sales
• Greeting customers
• Data entry
Languages
• English - Fluent
Certifications and Licenses
Food Handler Certification
Food Safety Certification
Contact this candidate