Restaurant Operations Professional with Quality Focus
Resume:
RONA PASCUA MOLINA
Barangka San Isidro Nueva Ecija
E-mail Address: **************@*****.***
Mobile #: +639*********
CAREER OBJECTIVE:
A career with a progressive organization that will use my education, skills, abilities, and experience, where I can effectively contribute to operations in any capacity that best matches my skills and experience.
SPECIAL SKILLS:
Skilled in major relevant computer applications like Microsoft Word, Microsoft Excel
Well versed in oral and written English and Filipino
Well familiar in POS
Ability to operate different kitchen equipment
Well exposed in customer service
Able to adjust in shifting schedule
Able to adjust in in different kind of environment and culture
EMPLOYMENT RECORD:
Position: ASSISTANT RESTAURANT MANAGER
Company: Yahu and Eeboy “G” Foods Corporation (Jollibee Mariveles)
Address: LGU compound National Road Mariveles, Bataan Philippines 2105
Inclusive Date: May 2015 – December 2019
Duties and Responsibilities
Monitor product quality.
Conforms / complies with GS 100% of the time.
Cause analysis and actions planning to drive quality improvements.
Identifies kitchen crew trainers.
Ensures availability of updated quality related reference materials.
Implements all ISO Requirements (Orientation Training Procedures).
Updates Production Guide.
Trains Kitchen crew and managers on interpretation and implementation of PCS.
Product Availability.
Ensure adequate and timely back-up.
Implements/adjust stock levels based on actual customer flow / sales level.
Manage smooth transition from peak to slack & vice versa.
Step in to remove bottlenecks and steps out afterwards to “manage” again.
Stay vigilant on floor while managing the production area.
Motivation and Morale of crew.
Crew schedule implementation and positioning.
Planning, controlling and monitoring of inventories.
Root cause analysis and action planning to achieve PC PC targets.
Implements effective inventory and control system.
Prepares inventory report.
FSC
Design, Recommends and implement FSC improvement programs for assign area as assigned by SM/ASM1. Responsible for identified program objectives in product quality, service quality, sanitation, and pest control.
SALES
Ensures that all required operational support requirements are in place (4Ms)
Coordinates and work with ASM2for required operation supports, Provide inputs and recommendation for improvement.
Assist restaurant Manager sales building initiatives by implementing client calls and maintenance of the client business relations for assigned institutional account.
PROFIT
Crew Hiring, Crew Orientation, Crew Schedule, Crew Training System and Crew Motivation, Communication and Performance Management
Position: SENIOR CASHIER/ ADMIN ASSISTANT (REGULAR)
Company: Yahu and Eeboy “G” Foods Corporation (Jollibee Mariveles)
Address: LGU compound National Road Mariveles, Bataan Philippines 2105
Inclusive Date: May 2013- May 2015
Duties and Responsibilities
Consolidate sales and deposit to the bank
Received important calls
Provide smaller bills to all cashier on duty
Received big amount of payment for big orders
Handling cash funds
Compute for the total manhours
Monitor employees manhours
Position: CASHIER
Company: Yahu and Eeboy “G” Foods Corporation (Jollibee Mariveles)
Address: LGU compound National Road Mariveles, Bataan Philippines 2105
Inclusive Date: September 2010- May 2011
Duties and Responsibilities
Greet customers entering into organization
Taking down customer’s order
Deliver hot or cold food to customers
Receives payment
On The Job Training
Position: TECHNICAL ASSISTANT TRAINEE
Company: Mitsumi Philippines, Inc.
Address: AFAB, Mariveles Bataan
Inclusive Date: April 25, 2012 – May 26, 2012
EDUCATONAL BACKGROUND:
Tertiary: Polytechnic University of the Philippines
Address: Malaya, Mariveles, Bataan
Inclusive Year: A.Y. 2007-2013
Course: Bachelor of Science in Electronics and Communication Engineering
SEMINAR AND TRAININGS ATTENDED:
Basic Operation Training Program
Jollibee Foods Corporation
Karina Building San Miguel Avenue Ortigas, Pasig City
May 2015- August 2015
Feedback Management System
Jollibee Diversion, Balanga City, Bataan
October 12, 2015
Safety Instrumented System
Institute of Electronics Engineering of the Philippines, Inc.
Loui’s Resort and Restaurant, Balanga City Bataan
October 22, 2011
PERSONAL DATA:
Date of Birth: June 14, 1991
Place of Birth: Barangka, San Isidro, Nueva Ecija
Height: 5’5”
Weight: 85Kgs.
Civil Status: Married
Nationality: Filipino
Father’s Name: Ricardo B. Molina
Mother’s Name: Apolonia P. Molina
Language can Speak
& Write: English & Filipino
Person to contact in
Case of emergency: Ricardo B. Molina
Address: Barangka, San Isidro, Nueva Ecija
Contact Number: +639**-***-****
CHARACTER REFERENCES:
RUBYLET A. MENDIGORIN
Restaurant Manager
Yahu and Eeboy “G” Foods Corporation
Mariveles, Bataan
KELLY RAMOS CRUZ
Restaurant Manager
Chowking Balanga
Balanga, Bataan
I hereby certify that the following information are true and correct to the best of my knowledge, ability and belief.
RONA PASCUA MOLINA
Applicant Signature
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