PAYAL DESAI
University Drive, NW, India
**************@*****.***
Professional Summary
Enthusiastic retail specialist with over five years of experience in fashion and lifestyle brands including Levi’s and H&M. Adept at visual merchandising, customer experience management, and sales strategy execution. Proven success in driving store performance, mentoring teams, and aligning operations with brand vision.
Work Experience
Nike, market mall (January 2025 to present)
Senior Retail Associate Led visual merchandising changes for seasonal launches, boosting foot traffic and conversions.
Monitored inventory through digital systems and coordinated timely stock updates.
Trained new team members in product knowledge, customer service, and store procedures.
H&M Clothing Store, India
Retail Associate
2020 – 2025
Supported daily floor operations including stock placement and customer interactions.
Maintained visual appeal by ensuring organized product displays and clean environments.
Education
Southern Alberta Institute of Technology (SAIT) – Calgary, Canada
Project Management – Expected Completion: December 2026
Gujarat University – Ahmedabad
Bachelor of Commerce (B.Com) – 2013
Skills
Fashion & Lifestyle Retail
Sales Strategy & Target Achievement
Inventory Management
Customer Engagement & Retention
Communication & Relationship Building
Availability
Anytime