Salesforce Admin / Administrative Specialist Resume

OBJECTIVE

TECHNICAL SKILLS

Meticulous and Organized individual seeking an entry level position in the field of Sales force consulting or administrative functions. Skilled at developing reports, analyzing data, identifying solutions. Innovative, creative and will learn and adopt new technologies. Experienced with sales order management, logistics processes and customer services.

Certified Sales Force Administrator

Credential ID: 2476122 Certification Verification: sforce.co/verifycerts

SEXPERIENCE

CUSTOMER SERVICE ASSOCIATE

HOME DEPOT – DECEMBER 2021 – AUG 2022

Manage POS and Self-service Kiosks

Entering and auditing all purchase orders for The Home Depot stores

Including type amount, total, cost and delivery schedule for the orders.

Arrange daily/weekly deliveries to customer stores.

Quote special order product pricing as required using established process.

Records or files copy of orders received according to date entered lumber track software.

Solid understanding of variety of topics, including but not limited to Customer service, installation of home improvement products, the store’s layout and return/exchange policies.

Proficient in using POS software and MS Office, Outlook, word and Excel applications.

ACHIEVEMENTS HIGHLIGHTS

Customer reviews was always 100%

Achieved 30 Voice of Customer (VOC) and Living our Values Homer Award

ZEN ENGINEERING SERVICES, BANGALORE, INDIA

POSITION: SALES CO-ORDINATOR 2010-2014

Sales Order Management using Tally System

Generate quotations and fulfil customer enquiries.

Co-Ordination with Logistics for Sales Order Fulfilments.

Follow-up with customers for Orders receipts and Payments.

Generate Sales reports weekly and monthly and submit to management.

EDUCATION

DIPLOMA HOME SCIENCE – YEAR 2002

SNDT COLLEGE, MUMBAI, INDIA

2 YRS COURSE, Study about science involving food and nutrition, health, environment, human development, and other departments in the science field

SSC -HIGH SCHOOL, KING GEORGE HIGH SCHOOL, MUMBAI

SKILLS & INTERESTS

• Reading • Gardening •Painting • Art • Yoga • Travel

Contact this candidate