Administrative Operations Specialist (PSE) in NY/NJ Area

Cherokee Tomic

New York, NY *****

*************@*****.*** 631-***-****

Professional Summary

Corporate administrative professional with experience supporting executive teams, healthcare operations, and community-focused organizations. Highly organized, detail-oriented, and skilled in coordinating schedules, documentation, and cross-functional communication. Seeking a stable, growth-oriented administrative or operations role in a professional corporate environment. Professional Experience

Administrator — The Estée Lauder Companies New York, NY (2024–Present)

• Provide administrative support to internal teams, including calendar management, meeting coordination, and correspondence.

• Maintain confidential records and internal documentation with accuracy and discretion.

• Support workflow efficiency through task prioritization and proactive organization. Patient Experience Specialist — Sono Bello New York, NY (2020–2024)

• Managed patient scheduling, CRM systems, and administrative workflows in a fast-paced medical office.

• Coordinated communication between providers, staff, and patients to ensure operational efficiency.

• Delivered consistent, high-quality client service while maintaining compliance and documentation standards.

Youth Development Specialist — Harlem Futures Collective (Closed) New York, NY

(2018–2020)

• Coordinated program schedules, attendance tracking, and administrative reporting.

• Supported leadership with documentation, outreach coordination, and internal communications.

• Maintained organized records and ensured program operations ran smoothly. Education

Harlem Renaissance High School — New York, NY

High School Diploma 2012

Core Competencies

Administrative Operations • Calendar & Schedule Management • CRM Systems • Microsoft Office & Google Workspace • Documentation & Data Entry • Professional Communication • Confidential Information Handling

Contact this candidate