Results-Driven Program & Product Leader

Angela Larson

Minneapolis, MN ***** (Located in Central Time Zone)

***************@*****.*** • 763-***-**** • www.linkedin.com/in/angela-jo-larson

Driven to deliver results that power the success of people in highly regulated and matrixed environments. Pivots seamlessly between management of projects, programs, and products to bring ideas to reality. Creates lasting connections with a genuine interest in people and consistently exceeding expectations. Rolls up sleeves to fill in wherever needed to ensure project teams achieve desired outcomes. Translates business requirements into technical specifications in an effective manner. Adapts to changing priorities with a focus on the end users to ensure the deliverables provide value. Self-motivated professional actively looking for the right next challenge.

Program Management Product Development Project Estimating Program Development Reporting

Continuous Improvement Stakeholder Relations and Management Testing Vendor Management Budgeting Resource Management Business Analysis Financial Management Communication Risk Management Cross-Functional Team Leadership Project Lifecycle Management Emotional Intelligence

Process Improvement Creative Problem Solving Collaborative Team Mergers and Acquisitions

CAREER HIGHLIGHTS

Project Management Expertise: leverages quality assurance, business analysis, and project management experience to bring projects of all types through the lifecycle in highly regulated and fast-paced environments.

Experience: 15+years of leading projects at the enterprise, business unit, and product levels including technology, marketing, financial, business process, data management, user requirements, JIRA, Confluence, roadmap planning and tracking

End-User Focused Project Delivery: advocates for the end user while maintaining alignment with the requirements and containing costs in the execution of complex and high-volume projects.

End-Users Served: employees, financial advisors, C-Suite, vendors, investors, regulators

Impactful Product Management: thinks critically to identify opportunities, evaluates the data, and seizes opportunities to improve the solutions and capture savings in the product operations.

Result: $100k annual savings by leading product template creation minimizing vendor costs

Cross-functional Leadership: cultivates effective working relationships across departments to unify diverse stakeholders and team members behind a shared vision of success that meets project objectives.

Teams Managed: 2 – 5 teams at a time each with 3 – 20 people and budgets of $5k - $5M+

PROFESSIONAL EXPERIENCE

Ameriprise Financial, Minneapolis, MN

Senior Manager, Marketing Technical Operations (June 2018 – June 2025), full-time, hybrid

Promoted based on success in the leadership of technical marketing projects and product ownership to continue to serve in the Marketing department until the role was eliminated in companywide restructuring. Brought concepts to completion in regulated, fast-paced environment as the trusted partner skilled in managing projects. Navigated ambiguity to find solutions for end-users and stakeholders while minimizing scope creep in the delivery. Made trade-off decisions to retain project and product momentum to retain end user satisfaction. Unlocked capabilities of people with genuine interest in their success.

Achievements:

●Managed 3 – 5 projects at a time with budgets of $10k - $5M including high profile projects.

●Recognized as subject matter expert for the eCommerce platform across all departments in the enterprise.

●Realized $100k savings annually through the development and implementation of 30 product templates to enable modularization without repetitive customizations of product variations.

●Balanced product management with enterprise project management to hit all objectives.

●Led mergers and acquisitions involving firm to firm transitions, overseeing strategic integration and operational alignment.

Projects: Product Standardization, Process Improvement, Software Training, Product Development

Manager, Marketing Technical Operations (May 2013 – June 2018), full-time, in-person

Moved to the Marketing department to lead projects while also owning enterprise ecommerce and operational products. Reported to the Vice President of Customer Acquisition with full accountability for a portfolio of projects across the marketing operations. Served as the enterprise subject matter expert in the eCommerce platform providing training and support for the solution across departments. Removed impediments and facilitated progress of initiatives by reallocating resources as needed.

Achievements:

●Managed 1 – 4 projects at a time with teams of 3 - 15 people and budgets up to $5M.

●Spearheaded the implementation of modernized eCommerce platform to achieve business case.

●Owned 5 – 15 vendor relationships while also leading all vendor certification processes.

●Controlled spend and maximized budgets for complex and rapidly evolving projects.

●Served as the voice of the customer across the product lifecycle for technical and operational solutions.

Projects: Vendor Management & Certification, Enterprise Implementation, Product Development

Senior Project Manager, Ameriprise Financial (March 2010 – May 2013), full-time, in-person

Promoted to Enterprise PMO to lead projects through the lifecycle across all business lines in the publicly traded financial services and technology company. Served as part of the large project management team receiving all types of projects with accountability to lead them to timely delivery of all key milestones. Worked across the matrixed environment to engage and manage stakeholders effectively at each stage of the project. Applied appropriate project management methodologies to each project to bring them to successful completion. Documented with strong attention to detail all project artifacts including project charters, work breakdown structure, schedule, budget, risk management plan, and communication plans.

Achievements:

●Managed 2 – 6 projects at a time with teams of 2 – 15 people and budgets of $10k - $5M.

●Led all project meetings with stakeholders, team members, and vendors including C-Suite.

●Owned the vendor management process for the regulated business including certification and approvals.

●Designed, executed, and improved testing processes for software projects and user acceptance.

●Created and presented reports to senior leaders and executives with updates on strategic projects.

●Oversaw strategic mergers and acquisitions, driving firm to firm transitions and ensuring seamless operations, cultural, and financial integration.

Representative Projects: Process Improvement, Software Development, UAT & Test Planning, Governance

PRIOR EXPERIENCE

Business Analyst, Ameriprise Financial, Minneapolis, MN (June 2009 – March 2010)

Project Coordinator, Ameriprise Financial, Minneapolis, MN (September 2006 – June 2009)

Administrative Assistant, Ameriprise Financial, Minneapolis, MN (March 2003 – September 2006)

SKILLS HIGHLIGHTS

Software:

Salesforce Marketing Cloud, JIRA, Confluence, Marketing OnDemand, Qualtrics, Microsoft Suite (SharePoint, Excel, Sheets, Project)

Education:

Technical Diploma, Anoka Technical College, Anoka, MN

Competencies:

Roadmap & Prioritization, Stakeholder Management, Business Analysis, Voice of the Customer, Vendor Onboarding, Test Design & Planning, Agile & Scrum Methodologies

SELECTED PROJECTS & PRODUCTS

E-Commerce Product Implementation, contributed to the technology vendor selection, partnered with stakeholders to build the plan, and managed the technical and operational teams that implemented the new e-Commerce platform including data migration. Impact: 50% faster completion time than planned while building out all processes and products from scratch

Seminar & Events Platform, gathered the requirements, led testing, obtained sign off from all stakeholders, and led all project team meetings to deliver enterprise seminar and events platform. Result: $1M budget maximized for the 1-year long software project

Enterprise Configuration & Compliance, applied industry and organizational knowledge to evaluate existing systems, partnered with legal and compliance to understand requirements, designed and executed the software testing. Systems: led the testing and audits for Wealth Management platform

Enterprise Texting Platform, contributed to the project planning including gathering requirements, wrote the technical specifications, and played a key role in the management of the technical and operational teams that delivered the enterprise texting capabilities subject to multiple federal and state regulations. End-Users Served: 18,000 employees including corporate and independent financial advisors

Project Management Program Development Product Management

Contact this candidate