Senior Infrastructure & Cloud Solutions Engineer

JOSHUA D GIBBS

***- ***- ****

********@*****.***

Raleigh, NC 27616

PROFESSIONAL

SUMMARY

Experienced Solution Engineer with 12+ years of progressive Infrastructure/Systems/Network and BCDR planning experience. Experience Designing comprehensive solutions for Public Sector and Commercial clients to resolve complex issues, modernize and enhance Datacenter Infrastructure and Network Security. EXPERIENCE

Pre Sales Systems Engineer

TEGO, Raleigh, NC, Jul 2022 - Nov 2024

• Assisted sales team in Designing customer infrastructure solutions and closing deals to modernize and upgrade complex customer environments in Commercial and Public sector accounts

• Conducted product demonstrations and presentations to showcase technical features and benefits, as well as facilitated education for administration of products sold to help add value for the clients.

• Developed, owned and maintained strong relationships with my key customers and ensured customer satisfaction with all projects, and even helping them strategize and resolve issues with vendor management

• Contributed to over 5 million in sales to help progress company toward company goals.

• Worked with many manufacturers and their sales and engineering teams to grow knowledge and expand the portfolio to offer customers, including Cisco, Meraki, Juniper, Fortinet, Broadcom, HPE, Dell, SuperMicro, Lenovo, Netapp, Pure, Vast Data, Rubrik, Cohesity, Veeam, Nutanix, and many more.

Senior Datacenter Engineer

ELECTRICITIES OF NC, INC., Raleigh, NC, May 2020 - Jul 2022

• Manage Datacenter Infrastructure for dozens of Member Cities and over 280 managed servers and applications as well as Corporate applications and infrastructure on VMWare, Cisco UCSM and Pure flash array

• Work with vendors for project implementations and maintenance of infrastructure software like Vsphere and other Hardware Firmware upgrades and patching

• Oversee and Manage all corporate and Customer managed servers Backups and BC/DR with Rubrik and replication with Zerto

• Implemented major colo datacenter stretch cluster project so we have an Active/Active realtime replicated Datacenter on all flash over 12gb fiber circuit Infrastructure Specialist

NORTH CAROLINA DEPT OF STATE TREASURER, Raleigh, NC, Feb 2019 - Apr 2020

• Worked with the Data-Center Management team that housed over 300 servers for the NC State Employees Retirement system, State Banking system

• Planned and managed resources and scheduling for small projects, assist management in strategic IT planning, and participate in applications development, and system and network design and integration

• Managed Enterprise applications Veritas Enterprise Vault, Whats up Gold, VCenter,VRealize OPS, VRealize Log Insight, Ivanti Patch Management, EMC Unisphere, EMC UNITY, EMC Recoverpoint, VARONIS, server hardware/software, network hardware/software, storage hardware, and disaster recovery for the Department of State Treasurer

• I Personally oversaw Deployment and management of projects involving reduction of 1000 security vulnerabilities, VARONIS Deployment, Veritas EDP, Deployment of Vsphere 6.7, VRealize Suite

IT Specialist

ONSLOW WATER & SEWER AUTHORITY, Jacksonville, NC, Jan 2017 - Feb 2019

• Provided installation, maintenance & support of functions at all levels from Datacenter VM environment to the end user systems and printers

• Performed administration and maintenance of the VMware ESXi and VCenter environment, MS Windows servers for domain controllers/SQL/GIS/CCTV and Critical Applications; Office365 deployment & administration

• Managed the backup and disaster recovery; performs server hardware & software builds and Maintenance; coordinates repairs and service monitoring

• Performs industrial control systems maintenance on hardware and software related to telemetry radio modems, Program Logic Controllers (PLC) and related industrial control components

• In depth experience in Business Continuity Planning and Disaster Recovery due to Hurricane Florence and Ryuk Ransomware attack that destroyed the network and required ground up rebuild

Network Administrator

COASTAL BANK & TRUST, Jacksonville, NC, Jan 2015 - Oct 2016

• Provided network setup & software support for all 35 employees and 2 service bureaus

• Maintained all remote banking platforms including: Online Banking, Cash Management, Remote Deposit Capture and Mobile Banking

• Developed, Enhanced and Supported the Bank's website

• Managed the Vendor Management & BCP/DR programs

• Conducted testing to ensure the adequacy of contingency and emergency planning; including: Penetration testing, Business Continuity Planning, and Incident Response

• Attended monthly board meetings to translate needs and keep board informed of all security and IT audits

CERTIFICATIONS

• VMWare VCP-DCV 2023

• NetApp NCTSP, Hybrid Cloud Associate

• Palo Alto Network Systems Engineer (PSE), HWFW Sales Product Specialist

• Meraki CMNA

• Zscaler CSE, CSP

• Rubrik RCE, RTA, RTP, RRE, RRS, RSP

• Cato Certified Associate

• Nutanix CSR, NCA

• Veeam CSP, TSP

• Azure Fundamentals

• VMWare VCA-DBT

• CompTIA Security+ CE

EDUCATION

A.A.S.: Network Technologies

Coastal Carolina Community College

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