Teamlead

Pattie Barberee

539-***-****

*****************@*****.***

Stigler, Ok 74462

Objective

I want to utilize my skills in leadership, decision making, management, and customer service to help grow the business and customer experience.

Education

Experience

-Carl Albert State, Poteau, Ok

Associate of Arts- 05/1995

-Kiamichi Technology, Stigler, Ok

Associate of Arts

Customer Service Manager/Team Lead

Stigler Walmart

07/2015 to 12/2025

Frontend team lead is responsible for the cashiers, self-checkout host, maintenance and cart associate teams.

Cash handling, such as filling the self-checkout, the cash dispensing machine, securing cash from Loomis. Lottery management.

Running and researching cash office reports and register discrepancies that may have involved internal theft, training, or human error.

Training and developing for new associates and those that cross trained on the frontend.

Price changes, stocking, in stock and inventory management within the store.

Coordinated lunches, breaks, and coverage for self-checkout, cashiers, service desk, maintenance, and cart associates, based on customer demand and call-in rates.

Adapted to new technology such as self-serve cash machine (recycler), lottery machine, coin star machine, handheld devices, apps for clocking in, price changes, and multiple business functions.

Skills

-Language Skills- English and Spanish

-Customer Service

-Problem Solving

-Time Management

-Training and Mentoring

-Decision making

-Cash Handling

-Team Building and leadership

-Conflict resolution techniques

-Exceptional telephone etiquette

-Loss Prevention

-Verbal and Written Communication

Contact this candidate