Software Testing Engineer with Automation Expertise

SAIF ALAM

Email: *********@*****.***

Phone: +91-914*******

LinkedIn: linkedin.com/in/saif-alam-072254244

GitHub: github.com/Alamsaif1

PROFESSIONAL SUMMARY

Detail oriented Software Testing Engineer with hands on experience in Manual Testing, Automation Testing (Selenium WebDriver, TestNG, Cucumber), API Testing (Postman), and Defect Management

(JIRA). Adept at writing comprehensive test cases, executing end-to-end test cycles, and identifying critical defects. Strong understanding of SDLC, STLC, Agile/Scrum, and quality processes. Passionate about delivering reliable, high quality software products. TECHNICAL SKILLS

Testing: Manual Testing, STLC, SDLC, Test Scenario Design, Test Case Design, Functional Testing, Regression, Smoke, Sanity, System Testing, Defect Life Cycle, Test Strategy, Test Plan. Automation: Selenium WebDriver, TestNG, Cucumber BDD, Maven, Jenkins, Page Object Model (POM), Data-Driven Framework.

API Testing: Postman.

Tools: JIRA, GitHub, Eclipse, Excel (DDT).

Programming: Core Java (OOPs, Collections, Exception Handling). Database: SQL (DDL, DML, Joins, Queries).

PROJECT EXPERIENCE

1. PrimusBank – Manual Testing Project

Role: Trainee Test Engineer

Description: Web-based banking application with Admin, Banker & Customer modules. Responsibilities: - Designed and executed 120+ test cases covering login, customer onboarding, transactions, deposits, and withdrawals. - Identified and logged 25+ defects in JIRA with detailed replication steps and severity/priority tagging. - Performed functional, regression, smoke, and system testing to validate end-to-end workflows. - Prepared test summary reports to highlight defect trends and coverage. 1

2. OrangeHRM – Automation Testing Project

Role: Automation Test Engineer

Description: Automated Admin Login and Add Employee workflows in OrangeHRM using Selenium WebDriver.

Tools/Tech: Selenium, Java, TestNG, Cucumber, Maven, Eclipse, DDT (Excel). Responsibilities: - Built automation scripts using Page Object Model (POM) structure for maintainability. - Automated 15+ test cases including login, dashboard validation, and employee creation. - Implemented TestNG for parallel execution, grouping, assertions, and reporting. - Developed Cucumber BDD feature files, step definitions, and test runners. - Integrated Data-Driven Testing using Excel to execute multiple test iterations.

WORK EXPERIENCE

Customer Support Associate – Chat Process

Sutherland Global Services (Amazon Support)

July 2024 – March 2025 - Resolved customer queries with high accuracy and maintained excellent satisfaction scores. - Handled issue analysis and provided resolution within defined SLAs. - Gained strong exposure to analytical thinking, problem-solving, and customer behaviour understanding. EDUCATION

B.Tech – Electronics & Communication Engineering

Guru Nanak Institutions Technical Campus (JNTU Board), 2024 First Division 12th – Science

RLSY College, Patna (BSEB), 2020 First Division

10th – CBSE

Kendriya Vidyalaya, Patna, 2018 First Division

SOFT SKILLS

Communication • Analytical Thinking • Team Collaboration • Adaptability • Problem Solving STRENGTHS

Quick learner with strong analytical mindset.

Flexible and adaptable to dynamic environments.

Positive attitude and strong commitment to quality.

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DECLARATION

I hereby declare that all the above information is true to the best of my knowledge. Saif Alam

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