Productive Technician with Customer-Focused Experience

J’QUAN E. GULLEY

Perry, GA 478-***-**** **********@*****.***

Skills Summary

I am seeking a paid position in the applied field, utilizing the strengths I have acquired through previous work experience, as well as obtain and apply new skills, with an objective for potential company advancement.

Education

• Northside High School (May 2014)

Work Experience (Paid)

Mobile Clear Shield (Norcross/Metro-Atlanta area)

Product Installation Technician (Jan. 2024 – Dec. 2024)

As an installation technician, my responsibility was to install paint protection film to cars at various dealerships.

SelectQuote Insurance (Overland Park, KS - Remote)

Enrollment Specialist (Sept. 2020 – Sept. 2022)

As an enrollment specialist, I was responsible for assisting senior clients with applying for and submitting requests for insurance plans (Medicare advantage plans).

AVOCADOS Restaurant in the Square (Gainesville, Ga)

Server (March 2019 – June 2020)

My primary responsibility is to tend to and care for patrons of the establishment, including but not limited to : taking orders, serving goods, and providing a pleasant dining experience for each guest. In addition, I am also responsible for cleaning, handling monies, stocking/recording inventory and aid in business advertisement and promotions.

Texas Roadhouse (Gainesville, Ga)

Server (Aug. 2017 – Feb. 2019)

Responsibilities included those typical of a restaurant waiter: serve guests, handle food and assist in accommodating a clean, safe and satisfying dining experience.

Taco Bell (Gainesville, Ga)

Service Champion/Shift Leader (Jan. 2015 – Aug. 2017)

As a shift leader, my responsibilities included having a thorough understanding specific to the business, deploying team members to the appropriate work stations, in addition to helping to cultivate and encourage environments conducive to growth as a food/service champion,

& run and facilitate successful work shifts. Job Accomplishments

•Award from management for outstanding work from a new employee presented for exceptional exhibitions of reliability, work accuracy and leadership

•Nomination for promotion from Service Champion to Shift Leader

Chick fil A (Centerville, Ga, Galleria Mall)

Cashier (March 2014 – Aug. 2014)

I had the responsibility of greeting customers, taking orders and serving guests in the mall food court. I also cleaned, stocked inventory and pushed seasonal store promotions.

Quality Directions, Inc. (Macon, Ga)

Student Aid (Summer 2012)

As a student aid at the Quality Directions summer program, I was essentially an aid to the adult staff in caring for the camp attendees; responsibilities included feeding and supervising the kids of the camp, playing with/entertaining the children during the designated times, as well as tutor/teach during educational periods.

Additional Skills

•Experience in sales

•Organizational skills

•Skilled in communications

•Familiarity and comfortability with handling customers

•Skilled in numeric comprehension

Additional Information

I am a hardworking, reliable employee, experienced and skilled in the work force. I have great self-discipline and time management skills, am very ambitious, exhibit a pleasant disposition and am eager to begin work.

2

References

Richard Frazier Teacher 404-***-****

Teresa Brown Marketing Specialist 706-***-****

Latoya Wright Former Employer 404-***-****

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