Diverse Customer Service and Supervisory Professional

Jenie Feagin

Winchester, CA *****

********@*****.***

+1-951-***-****

Professional Summary

I have many different skills including supervising and managing positions. I have a passion for driving and I love to deal with the public.

Authorized to work in the US for any employer

Work Experience

Driver

Lyft & Uber-CA

January 2019 to Present

I was working as a driver full time for these companies now that I’m looking for something more permanent I only drive for Uber when I have free time. Driver

Ross and caver fleet-CA

June 2019 to August 2025

With this job I was responsible for picking up and dropping off medical supplies, packages and sometimes patients. This was a small family run business that recently shut down due to the economy Supervisor

Popeye's Restaurants-Palm Desert, CA

January 2017 to September 2019

Cashier

EL POLO LOCO-Palm Desert, CA

August 2018 to May 2019

Customer service, take and fill orders, collect money Team Member

Del Taco-Hemet, CA

September 2017 to August 2018

I work as a prep cook, grill cook,and cashier.

Personal Care Assistant

IHSS In Home Support Service-Los Angeles, CA

March 2016 to September 2017

Customer Service / Receptionist

Younger Optics-Torrance, CA

April 2015 to May 2016

Scanning, shipping, packing

FOREVER 21-Los Angeles, CA

February 2014 to May 2016

Medical Receptionist

Watts Healthcare Corporation-Los Angeles, CA

April 2011 to September 2014

Customer Service

BANDAI AMERICA INCORPORATED-Long Beach, CA

January 2009 to January 2011

Suoervisor

Education

Sociology/ social justice (Associate)

Mount san jacinto college-Menifee, CA

August 2023 to Present

Life skills (Associate)

Elcamino Community College-Torrance, CA

January 1997 to December 1999

Early Childhood Education (Associate)

Elcamino Community College-Torrance, CA

January 1997 to December 1999

Some college

Gardena Senior High School

Skills

• Patient observation

• Medical collection

• Public speaking

• Working with middle schoolers

• Route driving

• Social media management

• Grocery store

• Senior care

• Operations management

• Driver safety training

• Writing skills

• Daycare

• Salesforce

• NetSuite

• Safe work practices

• Negotiation

• Social work

• Child welfare

• Passenger vehicle

• Marketing operations

• Package delivery

• Relationship management

• Motivational interviewing

• Epic

• Classroom experience

• Transportation planning

• Project management

• Speech therapy

• Microsoft Outlook

• HRIS

• VPN

• Security

• Classroom management

• Working with people with disabilities

• Telecommunication

• B2B sales

• Experience with individuals with cognitive disabilities

• GPS

• Adult day care experience

• Contracts

• Math

• Meeting facilitation

• Experience with children

• Van handling

• Less (style sheet language)

• Technical Proficiency

• Home care

• Research

• Benefits administration

• Clinic experience

• Google Workspace

• Telehealth experience

• Attention to detail

• Mobile applications

• Crisis management

• Warehouse management system

• Closing sales

• Grammar Experience

• Time management

• 5G

• Windows

• Emergency medicine

• Customer communication

• Load & unload

• Yardi

• Experience with individuals with substance use disorders

• CRM software

• Experience with individuals with mental health conditions

• Microsoft Word

• Delivery driver experience

• Microsoft Powerpoint

• Product demos

• Microsoft Teams

• CRM system proficiency

• Documentation review

• Experience with individuals with neurodevelopmental disorders

• Electronic health records (EHR) management

• Customer retention

• Mental health counseling

• Conducting sales calls

• Manager

• Van driver

• Order entry

• Payroll

• Disaster recovery

• Working with students with special education needs

• Crisis intervention

• Product management

• Student assessment

• Conflict resolution

• Sales strategy

• Microsoft Access

• Outpatient

• Special education

• Handling customer inquiries

• Applied behavior analysis

• Forecasting

• Home health

• Slack

• Team leadership

• ADP

• Mailchimp

• Adobe Acrobat

• Direct support

• Quality improvement

• Medicare

• Caseload management

• Phone communication

• HEDIS

• Manual transmission

• Delivery vans

• Infectious diseases (public health)

• Laboratory experience

• Clerical experience

• Analysis skills

• Employee relationship building

• Conflict management

• Tutoring

• School experience

• Algebra

• Zendesk

• Nursing

• Productivity software

• Manufacturing

• Computer operation

• Assisted living

• Mental health services

• Health insurance knowledge

• Live chat

• Mobile devices

• Property management

• Technical sales

• Logistics - Logistics experience (3-5 years)

• Hours of Service (HOS) regulations

• Account management

• Client interaction via phone calls

• Teaching

• Experience working with students

• Telemarketing

• Non-technical user support

• housekeeping

• Canva

• Guest services

• Multitasking

• Mentoring

• IEP

• Working with people experiencing homelessness

• Early childhood education

• First aid

• Working with people with autism

• Exercise planning

• Supply Chain

• Behavioral health

• Group home

• Insurance verification

• Substance abuse

• Outbound calling

• Sales administration

• Fair Housing regulations

• Outreach events (outreach initiatives)

• Project planning

• Business development

• Filing

• Employment & labor law

• Teamwork

• Salesforce Cloud

• Cleaning

• HR compliance

Certifications and Licenses

Driver's License

Food Handler Certification

CDL

CDL A

Certified Coding Specialist

Certified Professional Coder

RHIT

Registered Dietitian

Contact this candidate