Versatile Customer Service & Operations Professional

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LAWRENCE KING

PROFESSIONAL SUMMARY

Motivated and adaptable professional with hands-on experience in customer service, healthcare administration, and warehouse logistics. Proven ability to thrive in fast-paced environments, from front-line food service roles at Chili’s to inventory coordination at Amazon and UPS. Skilled in front desk operations and patient communication gained through a dental office internship, combined with strong time management and multitasking capabilities. Known for reliability, professionalism, and a strong work ethic across retail, hospitality, and healthcare settings. Committed to delivering excellent service, maintaining safety standards, and supporting team success.

EMPLOYMENT HISTORY

AMAZON WAREHOUSE ASSOCIATE Sep 2024 - Present

Amazon Miami, FL

• Picked, packed, and scanned customer orders using handheld barcode scanners.

• Worked efficiently in a fast-paced environment to meet daily shipping quotas.

• Maintained cleanliness and organization in work areas in compliance with safety standards.

• Collaborated with team members to load and unload inventory for shipment and stocking. CASHIER Jan 2023 - Sep 2023

Winn-Dixie Supermarkets Miami Gardens, FL

• Greeted customers and answered any questions they had about the store's products and services.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Issued receipts, refunds, credits or change due to customers.

• Maintained organized and accessible merchandise displays. FOOD RUNNER Feb 2024 - Sep 2024

Chilis Restaurant Aventura, FL

• Organized food orders and ensured accuracy of items served to customers.

• Delivered food to guests in a timely manner while following safety protocols.

• Checked all dishes before delivering them to ensure quality standards were met.

• Ensured that all orders were correct before leaving the kitchen area.

• Provided assistance with clearing plates from tables after meals were completed.

• Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.

• Ensured organized and tidy stations at closing time. LOADER/UNLOADER ASSOCIATE Oct 2023 - Jan 2024

UPS Hialeah, FL

• Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.

• Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.

• Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.

• Directed parcels to designated sorting areas.

FRONT DESK RECEPTIONIST INTERN Jun 2023 - Nov 2023 Bright Smiles Dental Miami, FL

• Greeted patients, scheduled appointments, and handled incoming calls with professionalism.

• Managed patient records and coordinated insurance documentation.

• Assisted in organizing office files and maintaining front desk cleanliness.

• Provided friendly customer service and helped maintain smooth office workflow. 6/5/25, 4:59 AM Lawrence King — Resume.co

https://resume.co/@RKv5gsxn5adHRgzPw3ur?password=FyqCuTicRaSut 2/3 EDUCATION

HIGH SCHOOL DIPLOMA Jan 2019 - Jun 2023

Miami Norland Senior High School Miami, FL

3.6 GPA

• American Government AP Course

• World History AP Course

• Member of English Honor Society

• Member of Key Club

• Member of 5,000 Role Models

SKILLS

Food Service, Customer Service, Cash Handling, Inventory Management, Food Safety, Time Management, Computer Technology, Heavy Lifting, Cleaning, Order Processing, Team Collaboration. LANGUAGES

English (Native), Creole (Novice).

HOBBIES

Sports

ADDITIONAL INFORMATION

SPORTS MEDICINE

High School Activity

Participated in sports medicine program during high school 6/5/25, 4:59 AM Lawrence King — Resume.co

https://resume.co/@RKv5gsxn5adHRgzPw3ur?password=FyqCuTicRaSut 3/3

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