Versatile Educator and Customer Service Specialist
Resume:
Debra D Proffer
Bentonville, AR 72713
***********@*****.***
**Professional Summary**
Dedicated and versatile educator with a strong background in customer service and administrative roles. Proven ability to adapt to various responsibilities, support students' learning in a collaborative environment, and maintain high standards in service delivery. Experienced in early childhood education, hospitality, and retail, with a commitment to fostering a positive and engaging atmosphere for students and customers alike.
**Core Skills**
- Customer Service Excellence
- Proficient in Apple and Microsoft Products (Word, Excel)
- Strong Organizational Skills and Attention to Detail
- Educational Program Development
- Bilingual: Proficient in Spanish for early childhood learning
- Auditing and Financial Management
**Professional Experience**
**Lead Teacher/Floater**
*Bright Harbor School*
June 2025 - Present
- Facilitate PreK students' foundational skills in hygiene, literacy, and numeracy, including Spanish counting.
- Support group play dynamics and contribute to a nurturing classroom environment.
- Oversee lunch and nap periods, ensuring the well-being of students.
**Night Auditor**
*Hollywood Casino and Resort - Hotel Front Desk Host* April 2024 - June 2025
• - Delivered outstanding customer service by managing reservations and addressing guest inquiries efficiently.
- Conducted nightly audits, ensuring accuracy in billing and account postings.
**Substitute Teacher**
*Dunklin R5 School District*
August 2020 - December 2023
• - Delivered instructional support across various subjects, including Math, English, History, and Science, following teacher-prepared lesson plans.
• - Assisted students in transitioning to and from specials, creating an organized learning environment.
•
• **Cashier**
• *JD Easy Street*
September 2019 - December 2023
- Provided high-quality customer service and strong cash handling skills.
- Managed daily paperwork and data entry
processes while maintaining accurate inventory levels.
•
**Education**
**Bachelor of Science in Elementary/Special Education**
*Grand Canyon University, Phoenix
, AZ*
September 2016 - May 20
20 (Plan to finish within a year)
**Diploma, Medical Computer Secretary**
*Missouri College, St. Louis, MO*
July 1995 - May 1996 (Diploma)
**Completed Coursework**
*Jefferson College, Hillsboro, MO*
August 1986 - May 2006 (No Degree)
**Awards and Leadership**
- Co-Chairman, Diversity Committee
, Toastmasters of America
- Treasurer and Secretary, Toastmasters of America
Contact this candidate