Independent contractor
Resume:
Jessica Stocks
Grandview, MO *****
***********@*****.***
Professional Summary
Dynamic retail sales professional with over 6 years of diverse customer service experience, including phone plan assistance and in-person support. Possesses strong communication and problem-solving skills honed from inside sales roles and caregiving, ensuring exceptional customer experiences in fast-paced environments.
Authorized to work in the US for any employer
Work Experience
Driver
Uber eats / spark Walmart driver/ shipt-Poplar Bluff, MO July 2022 to Present
• Delivered online orders promptly and ensured customer satisfaction through clear communication and timely service.
• Maintained accurate records of deliveries and addressed customer inquiries or concerns professionally.
• Utilized mobile applications to process orders and update delivery statuses efficiently. Inside Sales Representative
Premium Retail Services-Poplar Bluff, MO
September 2021 to November 2021
• Assisted customers in the electronics section with inquiries about wireless phone plans and device features.
• Set up new accounts and processed activations for major wireless carriers, ensuring accuracy and efficiency.
• Provided detailed information on wireless promotions and helped customers select suitable plans.
• Maintained accurate records of customer interactions and account updates. Caregiver/Personal Assistant
Elara Caring, always first services, Westwood hills nursing home, marktwain nursing home, genesis homecare,-Poplar Bluff, MO
January 2008 to December 2020
• Delivered compassionate care and support to residents and clients, addressing individual needs and concerns.
• Communicated effectively with clients and families to ensure understanding of care plans and services.
• Managed daily tasks such as personal hygiene, meal preparation, and light housekeeping with attention to detail.
Water surveyor
Tri state and water-Poplar Bluff, MO
April 2018 to May 2018
• Conducted in-person surveys with customers at retail locations, gathering feedback and answering questions about services.
• Maintained detailed records of survey responses and provided clear information about company offerings.
Education
High school diploma
Vcs-Tulsa, OK
September 2000 to May 2005
Cna care (Technical school)
Tulsa Tech-Tulsa, OK
March 2000 to April 2000
High school diploma or GED
Skills
• Customer service
• Sales
• Telecommunication
• Retail Sales
• POS
• Inventory control
• Cash handling
• Problem-solving
• Time management
• Communication skills
• Computer operation
• Microsoft Office
• Organizational skills
• Inside sales
• Phone etiquette
Certifications and Licenses
CPR Certification
Contact this candidate