Site Reliability Engineer - Cloud & IaC Expert

JANANI KULANTHAISWAMY

**********@*****.*** I 778-***-**** linkedin.com/in/janani-kulanthaiswamy Canadian Citizen

SITE RELIABILITY ENGINEER WITH CLOUD EXPERTISE

Experienced Site Reliability & DevOps Engineer with 9+ years of IT experience, including 5+ years in software development and 4+ years focused on enhancing system reliability, performance, and scalability in cloud environments. Skilled in designing and implementing cloud-native architectures on Azure, with strong expertise in Infrastructure as Code (Terraform), automation, and CI/CD pipelines. Demonstrated success in incident management, performance optimization, and driving cross-functional collaboration to align technology solutions with business objectives. Passionate about building resilient systems and delivering exceptional user experiences.

TECHNICAL SKILLS

•DevOps: Docker Containerization, Azure DevOps, GitHub Actions, CI/CD pipelines

•Cloud Services Platforms: Azure, AWS

•Infrastructure as Code (IaC): Terraform, Terragrunt

•Monitoring & Observability: Splunk Observability, Nagios, Zabbix, PagerDuty

•Programming: Java, Bash Scripting, Android Development

Frameworks: Java EE, Struts 1.2, Spring, Hibernate, JPA, JUnit

EXPERIENCES

QHR Technologies, Canada (10/2021 - 10/2024)

An EMR-based software company that serves Canadian healthcare.

Site Reliability Engineer

Been a part of the newly built SRE team and introduced many SRE practices.

•Monitored incidents and hosted investigation calls and Postmortems to identify Root Cause.

•Worked on setting up the monitoring tools for the services.

•Hands-on experience in Azure, Docker, CI/CD pipelines in Azure DevOps

•Analyzed the new technology standard - OpenTelemetry framework and instrumented the important services for dev teams

Symantec Corporation, USA (07/2018 - 04/2019)

A software company that provides cybersecurity software and services.

Site Reliability Engineer

Deployed and maintained international server environment (Windows/Linux) for 24/7 critical uptime business product offerings.

•Monitored incidents using PagerDuty/Jira, as well as coordinated/escalated issues to appropriate team members.

•Analyzed, investigated, and resolved problems to assist and ensure product performance, resulting in improved software stability.

•Coordinated product release with application owners to ensure minimal user impact.

Oversaw programmed enhancements in Visual Studio Code and tracked progress through Git Repositories.

Emerge Media, USA (06/2015 - 2/2016)

A company that provides Dating app services.

Android Developer Intern

Implemented the Android app for a dating company website with features including web service integration for data transfers, secure authentication, device camera access, View Pager integration, Android fragments, device fragmentation support, and orientation changes.

•Technology — Android SDK, Android Studio IDE, Java

•Integrated external social websites, including Facebook, Twitter, Microsoft, and Google

Illinois Institute of Technology, USA (09/2014 - 12/2014)

Java Developer

Technology — Java, Eclipse IDE

•Developed a desktop application in Java to do web crawling, including features such as reading/writing from Excel sheets, querying multiple search engines using a round robin algorithm, processing, and formatting the aggregated data.

•Increased the processing capacity from 500 records to 2000 records at a time.

Virtusa Corporation, India (08/2010 - 08/2014)

Software Engineer

Oversaw multiple projects, including the eWaIIet Transaction System, Call Reports, Web Automation, and Skillport Integrated Platform through Java, Spring, and Hibernate.

Project - eWaIIet Transaction System, 05/2014— 08/2014 Technology — Java, jQuery, Spring Framework, Java Persistence API Client — The Clearing House Payments Company

Product — Internal website — eWaIIet Credit Card Transaction management system.

•Developed mobile-responsive UI for the site, including event handling, page layouts, and styling.

•Integrated with middle-tier services such as CRUD operations and session management.

Project - Call Reports, 01/2014 — 05/2014

Technology — Java, Spring Framework, Hibernate, and Struts 1.2, Oracle 10g, Tomcat Server Client — Standard Chartered Bank

Product — Web service that interacts with their mobile app.

•Developed the web service to provide data to the mobile app using JSON data interchange.

Project - Web Automation, 06/2012 — 03/2013

Technology - JSP and Java Servlets, Struts 1.2 Framework, Oracle 10g, JBoss Server Client — Standard Chartered Bank

Product — Internal Website — for document lifecycle management.

•Developed core services to gather the data for the document from the backend database.

•Created the UI for the pages using JSP.

•Built and deployed on the JBoss application server by handling the Configuration Management.

•Fixed bugs during Integration Testing and User Acceptance Testing iterations.

Project - Skillport Integrated Platform, 08/2011— 05/2012 Technology — Java, JUnit Testing Framework, MySQL

Client — Skillsoft

Product — Skillport e-learning website.

•Re-designed the e-Learning Management System (eLMS) architecture and data schema design.

•Developed the stored procedures and the data schema design.

•Created the web services that integrated with the Skillport UI.

EDUCATION

Master of Science in Cloud Computing Architecture, University of Maryland Global Campus, USA.(2021)

Master of Information Technology and Management, Illinois Institute of Technology, USA. (2016) Bachelor of Engineering in Electrical and Electronics, St. Joseph's College of Engineering, India. (2010)

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