Security / Network Engineering Leader

Eugene J. Ballard

**** **** ******* **

Jacksonville, FL 32244

Email: ***********@*****.*** Phone: (Home) 904-***-**** (Cell) 904-***-****

SECRET SECURITY CLEARANCE August 4, 2012

DOD 8570.1M Compliance at IAT Level 2 October 4, 2012

CNSS 4011 (INFOSEC) National Security Systems (NSA) June 8, 2017

OBJECTIVE: To obtain a Management position in the Security, Network field that would be mutually beneficial to both employer and employee. A position that will offer me the opportunity to use and build upon my current skill set and knowledge in a strong team setting by providing valuable experience and advancement opportunities.

PROFESSIONAL SUMMARY

Over Twenty Years in the private sector, government contractor experience in the USA and Overseas. IT field of engineering. While implementation, Configuration, installation, and troubleshoot network devices.

EDUCATION

1982 - 1983 Certificate in Computer Electronic Engineering Vocational Institute of Electronics. 1310 hours of theory and hands on experience. Newark, New Jersey

CERTIFICATIONS

Comp TIA Security+ Certified

Cisco Certified Entry Networking Technician (ICND1)

Cisco Certified Network Associate Routing and Switching (CCNA)

Cisco Certified Network Associate Security (CCNA)

Checkpoint Security Engineer (CCSE)

Microsoft Certified Professional (MCP)

Comp TIA A+ Operating Systems/Hardware

NETWORK, SECURITY, AND SERVER EXPERIENCE

LAN,WAN Knowledge, Nortel, Juniper, Riverbed, Cisco Routers, Switches and NETAPP Storages, Network Hardware Configuration, Network Maintenance, Network Performance manager using NNMI, Network Design and Implementation, Problem Solving, Strategic Planning, Remedy Helpdesk, Deep, Knowledge of Tape and Disk Backup Systems, Active Directory Domain Controller (DHCP/DNS)Web Server, Print Server,Esx-01,Virtual Server

Systems Admin 1, (DRG) Naval AIR Station Jacksonville, FL

(MAY 2012 – SEPT 2023)

Participating in a disciplined range of technical systems and application support activities. Supports the installation, configuration and maintenance of multiplatform systems hardware, software and components. Documents, implements and maintains computer applications

Assists in release planning for software and hardware across the system. Assists with evaluation of architecture to ensure compatibility with computing system. Also with evaluation of system against architectural objectives. Restores routine computing service operations. Supports problem determination/resolution of security systems.

Provide support functions necessary to operate and maintain the training devices for the integrated Training Center (NAS JAX ITC).The capabilities include, Core Networking Services, Computational Services, Logistics Support, Schedule Daily Training Operations, Configuration Management, PM, and User Authentications Services.

IT Specialist/Network Engineer, Naval Medical Hospital, Portsmouth, VA

(JAN 2010 – APR 2012)

Provide network administration and support for the Naval Medical Center Portsmouth main campus and nineteen remote clinics in the Hampton Roads area. I am responsible for ensuring that IT services meet established requirements and that the operational infrastructure meets its specified targets. I ensure that the physical IT environment is maintained according to security requirements.

I collect routine data statistics and create reports as required; monitor, the site front –door Security Protection Suite which includes a Cisco 6500 series switch with dual PIX Firewall blades (ISSR), an IDS, an ISG-1000,NetScreen VPN devices, WLAN controllers and wireless APs MRVs and Switches .I process Firewall ACL request, maintain accounts for AAA requirements.

Provide analysis and support to ensure appropriate notification and escalation occurs during outages and degrades. I work with the local personnel to resolve network issues and respond to user’s trouble with Remedy Ticket System. I install and utilize CHCS hardware, Nortel Passport 8600 and 8100 Switch Chassis, Bay stack 5520 and 5510 Switches, Cisco 2501, 2514,2924 and 3640 Routers.

Operations Engineer AT&T (SBC) Global Consultants Inc, Richmond, VA

(Sept 2006 – Sept 2009)

Responsible for the implementation and management of processes as they relate to the detailed analysis of automated testing results. Accountable for directing all activities leading to the isolation and resolution of the customer maintenance experience, design and management of maintenance process rules for automated trouble isolation, and project management of the automated maintenance experience for Business Customer services.

Understanding of AT&T network technologies, services, and processes, combined with creative and independent thinking. To be able to respond and proactively monitor networks, Voice and Data alarm conditions, identify potential problem areas. In addition, responsible for managing the customer's chronic trouble conditions through detailed analysis of historical data.

Broad knowledge of Customer high end data equipment, applications, and protocols, as well as strong oral, written and customer interface skills. Highly skilled and knowledgeable of the AT&T network and customer equipment applications and protocols. Knowledge of in Microsoft Word, Excel and PowerPoint, SOTS, BMP ticket systems, TIRKS and RMIN.

Technology Research Engineer JR SYSTEMS London, England

(Dec 2003- Dec 2006)

My projects include installing and configuring the WIFI wireless network. Connecting networks to the internet for broadband and wiring coax cables Headboards for satellite TV. Working experience configuring Check point firewall software site-to-site VPN through remote wireless access for the internet through customer firewall system using encryption and AAA server.

Configuring the TV Gateway with video local area network for streaming video and broadband access IPTV. Ability to work independently while maintaining and troubleshooting the LAN and WAN data communications infrastructure including cabling, video, voice and the internet connections.

Troubleshoot MPLS switched sites within the ATM infrastructure. And to provide support for scalable IP network services with Cisco 6400 router for BGP CLI configuration and T1 lines to control QOS on the routing tables. Design the wireless network using Visio design to make IP routing diagrams to complete the wireless network setup, Security and operation.

NOC Network Engineer SPRINT Atlanta, GA

(April 2000- February 2003)

As part of NOC was to provide technical support on Broadband Technology with the High End Routing Group for the Cisco 8850 MGX. Which was to troubleshoot and proactively monitoring the ATM switches, frame-relay packets and Cisco routers by maintaining, monitor ISA Alarms. Using Net cool software drawings to look at the Cisco routers packets, ATM cells and frame relay frames to control severity level. Using Cisco commands to verify connectivity and provisional. By checking VISM cards for ports and T1 Lines.

Working trouble tickets on customer equipment Cisco 3810 voice and data router to troubleshoot voice (echo/clipping/one way audio etc) and data (slow data/hard down etc) problems by telnet into to verify logical connections and working with Internet Service Provider,Cisco,and Telco engineers to verify the physical and logical connections.

Police and traffic shaping customer contracts resulting in provisioning the Cisco router 12012 backbone, Core Switches, Edge routers. Working experience installing, configuring, and troubleshooting complex routing protocols. Include in setup Cisco 12012 router OSPF area configurations and BGP attributes next hop mapping using command line interface.

CPE Field Engineer (Data Center) WORLD SPAN Atlanta, GA

(JAN 1997 – JAN 2000)

Provided technical support both on-site and via remote connections, 80% global travel. Install Cisco 1750 routers at customer site for video Streaming.

Conducted site surveys resulting in installation and configuration gateways, frame-relay and Topology changing with ring, bus, and star while maintaining customer service contracts.

Troubleshoot test tool used with a smart jack, PBX box and Bert testing, Installed cables Pin-out to test T1 lines, Network Printers and Servers Assist in large network installation. Responsible for test & turn up of local loops, opening and closing of Telco repair tickets.

By Diagnosing and resolving network faults Using packet/frame analysis and Cisco debugging tools. Documenting and reporting the problem-solving processes used. Troubleshooting XDSL circuits and provisioning loop Electronics System.

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