MARICOPA, US, ***** * *****************@******.*** +
SENAE WILLIAMS
Customer Service
PROFESSIONAL SUMMARY
Customer Service professional with strong organizational and communication skills developed through experience in fast-paced
environments like McDonald's. Demonstrates teamwork and leadership abilities, effectively managing flexible schedules and
cash handling responsibilities. Committed to enhancing customer satisfaction and learning from diverse community
interactions.
EMPLOYMENT HISTORY
YOUTH VOLUNTEER Jul 2023
A BrighterSide to ASD, LLC Hampton, Virginia
¢ Engage in community service, enhancing interpersonal skills and ensuring accurate cash handling.
¢ Fostered inclusive community engagement through dedicated service, developing strong interpersonal skills while supporting
diverse groups and managing financial transactions.
¢ Built meaningful connections with community members, demonstrating adaptability and empathy while handling monetary
responsibilities and promoting social inclusion.
CASHIER 2023 - Present
McDonalds Maricopa- Casa Grande
Manage cash transactions with accuracy and efficiency, enhancing customer satisfaction.
Coordinate team schedules to ensure optimal coverage and service quality.
Lead by example to foster a collaborative and supportive work environment.
Implement problem-solving strategies to resolve customer issues promptly.
Contribute to a positive and productive workplace, boosting team morale.
cece eee
Handle cash transactions with precision while managing customer service demands, demonstrating adaptability in peak hours
and maintaining accuracy standards
¢ Coordinate with kitchen staff to optimize order processing, ensuring seamless service delivery and enhanced customer
satisfaction
¢ Monitor and reconcile daily transactions, maintain clean workstation, and implement food safety protocols while serving
diverse customer base
# Streamline order processing methods during rush periods, contributing to improved service speed while maintaining quality
standards
EDUCATION
HIGH SCHOOL DIPLOMA Aug 2019 - Jun 2024
International Commerce High School Mesa, Arizona
SKILLS
Customer Service, Communication, Organization, Teamwork, Leadership, Cash Handling, Interpersonal,
Conflict Resolution, Empathy, Adaptability, Problem Solving, Time Management.