Retail Sales & Operations Professional

Julissa Segovia Tovar

Houston, TX 832-***-**** *****************@*****.***

Retail Sales & Store Operations Professional

High-energy retail professional with hands-on experience in sales, customer engagement, merchandising, and store operations. Known for creating positive shopping experiences, supporting team goals, and maintaining strong visual and operational standards in fast-paced retail environments. Bilingual in English and Spanish.

Retail Skills

Customer Engagement • Retail Sales • Merchandising • Stocking & Inventory • POS Systems • Cash Handling

• Team Support • Store Operations

Professional Experience

Sales Associate (Seasonal Contract Completed) – Under Armour, Houston, TX Nov 2024 – Jan 2025 - Created a welcoming, brand-focused experience for customers during peak seasonal volume. - Assisted customers with product selection, fit, and performance features. - Maintained visual standards through stocking, folding, and merchandising. - Supported inventory flow and backroom organization. - Assisted stock team as needed to support high-volume sales periods. Seasonal role successfully completed. Position concluded as scheduled. Assistant Store Manager – TitleMax, Houston, TX

Oct 2023 – Apr 2024 - Supported daily store operations, opening and closing procedures, and customer service. - Helped drive store sales, profitability, and customer retention. - Assisted customers with account questions, payments, and solutions. - Handled cash, banking tasks, and daily paperwork. - Supported team performance through organization and task execution. Sales Representative – Red Wing Shoes, Houston, TX May 2021 – Oct 2023 - Delivered personalized, consultative sales to meet customer needs. - Built repeat business through strong product knowledge and service. - Maintained inventory accuracy and visual merchandising standards. - Supported team sales goals and store performance. Cashier / Customer Service Associate – Sam’s Club, Houston, TX Feb 2020 – Apr 2021 - Provided friendly, efficient checkout experiences for members. - Operated registers and self-checkout systems. - Assisted with returns, questions, and membership services. - Maintained clean, organized front-end areas.

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Education

High School Diploma – Eisenhower Senior High School Additional

Authorized to work in the U.S. Valid Driver’s License 2