Customer Service and Administrative Support Specialist
Resume:
Rochelle Horton
Denver Colorado 80014
******.********@*****.***
To obtain a Customer Service Position where I may utilize my skills.
Qualifications
Familiar with most MS office applications Word, Excel, Quick Books A/R A/P
Ten key by sight, Type 45+ (wpm) familiar with most office related equipment fax,copy,mail, PBX, POS multi-line phone systems, scanners.
Excellent written and verbal communication skills, detail oriented, ability to multi-task productive in a high volume fast paced environment, Adhere to time lines.
Courteous demeanor professional attitude with dedication to task.
Employment
2024-present Randstad staffing/Phillip Morris – Machine operator/production in Zyn
pouches
2023-2024 Walmart-Cashier/Customer cash and credit transactions, organize front end
2023-2024 Allevia Home Health Care- Home Aid-Clean, fix meals, bath run errands
2022-2023 Connections/Swedish Medical Center-Housekeeping clean/sanitize ER
2016-2022 Fedex Ground-Package handler- scan, sort, palletize prepare for delivery
201*-****-**/7 Intouch (CSR) Inbound call-center process customer claims doc. Trans.
2013-2006 Denver Nephrology- Receptionist- Answered and routed 6 incoming lines set appointments, cancellations composed letters file, fax and mail.
2006-2000 Denver Health Medical Center-Receptionist-Entered and processed payroll timesheets,maintained financial records, composed letters, rate reviews/memorandums.
2000-1996 Ryder TRS-(CSR) Provided thorough documentation of customers complaints.
1996-1987 Lucent Technologies (Formally AT&T) Account Service Rep. (ASR)
References upon request
Education
Emily Griffith Opportunity School-Administrative Assistant/Certificate Denver CO
Contact this candidate