Restaurant Service Professional with Guest-Focused Excellence

**.**.**** - Till date

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*023

2021

Lalthlamuani

Champhai-Mizoram,India

764******* ***************@*****.***

Objective

I seek challenging opportunities where I can fully use my skills for the success of the organization. Personal Details

Date of Birth : 25/2/2004

Marital Status : Single

Nationality : Indian

Religion : Christian

Gender : Female

Place : Champhai-Mizoram,India

Father's name : Lalzawmliana

Experience

Turyaa Hotel (Atiken Spence), Chennai

Food & Beverages (Service)

-Greeted and sitting guest in a fast-paced restaurant environment.

-Built relationships with guest to drive repeat business.

-Increased sales by promoting daily specials and suggestive selling.

-Handled cash and card transactions accurately.

-Received positive feedback from guest on food knowledge and service. The Fisherman's Wharf,Goa

Food & Beverage(Service)

-Managed tables efficiently to maximize revenue during peak hours.

-Prepared tables for meals, including setting up items such as linens, silverware, and glassware.

-Served food and beverages to guest prepared and served specialty dishes at tables as required.

-Cleaned tables and counters after guest had finished dining. Education

Higher Secondary

Govt. GM Higher Secondary School

Champhai-Mizoram

High School

Holy Angels School

Champhai-Mizoram

Languages

English

Mizo (Lushai)

Skills

Team work

Problem solving

Decision making

Active Listening

Time management

Achievements & Awards

Recipient twice of "Guest Satisfaction Award" in Turyaa hotel Chennai Interests

Interacting new people

Leaning new things

Listening to music

Traveling

Training Skills

Complete Hotel Management Course from AM Hotel Management & Consultancy at Aizawl,Mizoram Declaration

I hereby declare that the details mention above our true to the best of my knowledge

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