Senior Graphic Designer & Web Designer

MICHAEL B. DOLAN

BURLINGTON, NC, 919-***-****, ************@*****.***

SENIOR GRAPHIC DESIGNER / WEB DESIGNER - DEVELOPER SUMMARY

Innovative Senior Graphic Designer with over 30 years of experience in branding interactive media and web design. Expertise in modern design software (Adobe Creative Suite, Figma, HTML, CSS, and JavaScript), successfully elevating workflows and modernizing visual designs for diverse clientele. Proven ability to craft compelling, customer-focused communication tools that drive engagement. Ready to leverage these skills to contribute significantly to your team and advance the visual narrative of your any brand. (Sample works can be seen here: mdolandesign.crevado.com)

• SKILLS & TOOLS Art Direction Web Design HTML Email CSS Graphic Design Photography Adobe Creative Suite Sales Force Marketing Cloud Figma PROFESSIONAL EXPERIENCE

Blue Cross NC, Durham, NC May 2015 – March 2025

SENIOR WEB DESIGNER / EMAIL DEVELOPER

Create complete corporate and customer facing communication solutions including design, HTML, CSS, JavaScript, and analytic/tracking scripting for web, intranet, e-newsletters, and templates.

• Greatly improved and updated workflows and modernize visual design for public web site and HTML emails in Salesforce Marketing Cloud, internal templates and unique one-off projects.

• Implemented new, re-useable building blocks and templates for internal and customer-facing responsive email, newsletters and corporate intranet.

• Advised and mentored content owners on best practices to utilize these content tools, shifting content implementation away from programing staff, saving many man hours.

• Brought the department to be 508 compliant by creating a repeatable workflow to efficiently update 100+ legacy print and on-line materials

Dolan Advertising & Marketing, Raleigh, NC July 2009 – March 2015 OWNER / INTERACTIVE PRODUCER / DESIGNER / PHOTOGRAPHER Launched unique marketing agency to fill the need of master-plan estate development and home builders during the housing crisis.

• Developed unique brand, print, digital and interactive tools and deliverables primarily for master-plan and new home clients.

• Hosted all client’s websites on dedicated web server

• Created one-of-a-kind web-based real estate reporting and customer management interface (web app) with real- time updates of prospect status in the buying funnel, which marketing method the customer responded to, and triggers the agent’s next action.

ADDITIONAL RELEVANT EXPERIENCE ( 1990 – 2009 )

Littleton Advertising, Raleigh, NC – VP, Interactive Media, Photographer NIA Interactive, Mountain View, CA – Lead Interactive Media

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