Versatile Operations and Customer Service Leader

Jeffrey Kennedy

Chickamauga, GA

Work Experience

Lyft and Uber Driver

Uber-Chattanooga, TN

July 2022 to Present

Logistics Coordinator

Steam logistics-Chattanooga, TN

January 2021 to July 2022

Assistant Manager

Domino's-Chickamauga, GA

February 2020 to December 2020

Run night shift close store do deposits and inventory Customer Service Representative

T-Mobile-Chattanooga, TN

February 2017 to July 2019

Inbound call center. Handle customer calls and sale product. Package Handler

Fedex Ground-Chattanooga, TN

June 2013 to August 2018

Responsibilities

I would load, unload 18 wheeler trailers. i also sorted a few times i also did QA. anything they needed me to do i would do it. i was cross trained on just about everything. Accomplishments

i got to learn about how the packages were shipped and the different states. i was able make a few raises as well

Line Cook

HMS HOST-Nashville, TN

August 2010 to January 2013

Responsibilities

i would take orders in the kitchen and prepare the food to order. i would also close the kitchen which means clean everything from grill, prep table and also to take out the trash threw out the day... Customer Service Rep

convergys-Hickory, NC

August 2008 to November 2009

Responsibilities

i would take customer service calls for AT&T. i would troubleshoot the problems resolve the problems and then try to sale the customer AT&T U-Verse.

Accomplishments

I was top seller out of the site for 2 months.

Skills Used

sales and customer service

Education

high school (HSD)

College street academy-Morganton, NC

2004 to 2008

Skills

• Culinary Experience

• Data entry

• Restaurant Management

• Guest services

• Supervising experience

• Analysis skills

• Quality assurance

• POS

• Microsoft Office

• Customer Support

• Load & unload

• Cash register

• Store management

• Labor Cost Analysis

• Cooking

• Sales

• Kitchen management

• Merchandising

• Restaurant experience

• Call Center

• Driving

• Communication skills

• Catering

• Customer Care

• Profit & loss

• Typing

• Leadership

• CSR

• Phone etiquette

• Delivery Driver Experience

• Cash handling

• Customer Service

• Load & Unload

• Box truck

• English

• Quality Assurance

• Kitchen Management Experience

• Customer service

• Profit & Loss

Certifications and Licenses

Driver's License

Food Handler

ServSafe

First Aid Certification

Food Handler Certification

Certified Safety Professional

Contact this candidate