Versatile Warehouse & Customer Service Specialist
Resume:
Latriece Wilson
Haltom City, TX *****
****************@*****.***
Professional Summary
Efficient and detail-oriented warehouse associate with 15+ years of experience in various roles, including customer service, housekeeping, and food service. Proficient in inventory management, cash handling, and data entry. Possess a strong foundation in medical billing and coding, with a degree in Medical Billing
& Coding.
Willing to relocate to: Fort Worth, TX
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative (Remote)
TELEPERFOMANCE USA-Dallas, TX
January 2025 to April 2025
Temporary Campaign assignment for Intuit TurboTax
Call handling
Customer Support
Cashier
Walmart-Westworth Village, TX
November 2024 to January 2025
Seasonal front end cashier
Cash handling
Cleaning cash register area
Checking out customers
Warehouse Associate
OnTrack Staffing-Haslet, TX
June 2024 to January 2025
Loading, unloading pallet jack, assembly line worker Amazon Warehouse Associate
Amazon Warehouse-Fort Worth, TX
September 2024 to November 2024
Seasonal
handler and sorter,
Stowing(Scan packages ).
Picking and buffering ( handling packages off conveyor belt for associate to stow
(Staging)placing carts with bagged packages to assigned location for drivers Canvasser
The Outreach Team-Las Vegas, NV
December 2023 to May 2024
Temp
Campaign canvasser
Canvas for womens freedom rights got registered voters to sign petition Cashier
Terrible Herbst Gas station-Las Vegas, NV
March 2023 to May 2024
Cashier, cleaning, inventory, cash drops
Store Clerk
Rebel Oil-Las Vegas, NV
September 2023 to March 2024
Cashier, cleaning, inventory, cash drops
CSR - Customer Service Representative
TELUS International-Las Vegas, NV
April 2020 to September 2023
Remote position
Worked for FedEx campaign call handling, creating labels, troubleshooting House Cleaner
HandyPro-Las Vegas, NV
January 2020 to February 2022
Independent contractor
cleaning houses for clients thru the handypro platform Caregiver/Personal Assistant
Self / independent contractor-Las Vegas, NV
June 2018 to March 2020
I took care of my client a elder lady with cancer cleaning, cooking, bathing, and doctors appointment Front Desk Receptionist
Starlight hotel-Las Vegas, NV
July 2016 to March 2020
Graveyard hotel guest receptionist Check in guest checked rooms Housekeeping
Casa Blanca Hotel-Las Vegas, NV
September 2011 to May 2016
Cleaned rooms and laundry attendant
Shift Leader
Huddle House-Chattanooga, TN
February 2008 to June 2010
Server, cooked, inventory
Waitress/Cashier
Waffle House-Chattanooga, TN
August 2007 to October 2009
Server, dishwasher, cashier
Warehouse Worker
Manpower staffing-Chattanooga, TN
May 2006 to August 2008
Picker, packer, Assembly line
Customer Service Representative
Education
Medical Billing & Coding (College)
Ultimate Medical Academy-Clearwater-Clearwater, FL June 2022 to March 2023
High school diploma
Park Ridge High School-Long Beach, CA
March 2015 to August 2015
Trade school
High school diploma or GED
Skills
• Writing skills
• Customer support
• Mobile devices
• Communication skills (10+ years)
• Event planning
• Data Entry
• Computer operation
• Editing
• Residential cleaning
• Microsoft Teams
• Team management
• ICD-10
• RF scanner
• Inventory control
• Quality assurance
• English (10+ years)
• Anatomy Knowledge
• Sales
• Heavy lifting
• Banking
• Math
• Vital Signs
• Door-to-door
• Help desk
• Escalation handling
• Upselling
• Typing
• Microsoft Outlook
• Microsoft Powerpoint
• Restaurant management (2 years)
• Load & unload (1 year)
• Bilingual
• Canvassing
• Mentoring
• Order picker
• Office experience
• Organizational skills (10+ years)
• Shipping & receiving
• Senior care
• Customer relationship management
• Salesforce
• Epic
• Negotiation
• Guest relations
• Medical Coding
• Host/hostess experience
• Oracle
• Analysis skills
• Maintenance
• Quick service & fast food restaurant
• Productivity software
• Google Docs
• Conflict management
• Order management system
• Restaurant experience
• iOS
• Inside sales
• Cheerleading
• Multi-line phone systems
• Floor care
• Quality inspection
• Public relations
• Marketing
• Call center
• Dementia care
• Multitasking
• Technical support
• Electric pallet jack
• Mac OS
• Prospecting
• Time management (10+ years)
• Appointment scheduling
• Coffee experience
• Merchandising
• Quality control
• CPT Coding
• CRM software
• PTSD Care
• Customer service (10+ years)
• Supervising experience (6 years)
• Continuous improvement
• Pricing
• Car wash
• Telemarketing
• CRM system proficiency
• Long term care
• Food Preparation
• Experience with children
• B2B
• Computer literacy
• Order fulfillment
• Medical Terminology
• Landscaping (10+ years)
• ICD Coding
• Adobe Creative Suite
• Analytics
• Microsoft Word
• Shift Management
• Sales support
• Food Service (10+ years)
• Zendesk
• Assembly line
• Lesson planning
• Windows
• Leadership
• Spanish
• Attention to detail
• Management (6 years)
• Phone communication
• Driving
• Manufacturing (2 years)
• Grammar Experience
• Microsoft Office (10+ years)
• Janitorial experience (10+ years)
• Teaching
• Custodial experience (10+ years)
• Patient monitoring
• Warm calling
• Customer retention
• Cold calling
• Assistant manager experience
• Warehouse management system
• Outdoor work
• Computer skills
• Hospitality
• AI
• Meal preparation
• Grocery store
• Workday
• Commercial cleaning (10+ years)
• Medicare
• Fundraising
• Microsoft Excel (10+ years)
• Teamwork
• POS
• Live chat
• Food production
• Outbound calling
• Maintaining patient confidentiality
• Insurance Verification
• Technical Proficiency
• EDI
• Laundry
• Medical Billing
• HIPAA
• Patient care (3 years)
Certifications and Licenses
Medical Coding Certification
Certified Coding Specialist
Certified Professional Coder
Contact this candidate