Customer-Driven Support Specialist with Bilingual Skills

AALIYAH E. TANAHUBIA

*** *. ********* ***, *******, CA 91764 714-***-**** **************@*****.*** OBJECTIVE

Results driven customer service individual seeking a challenging role to utilize my excellent communication and problem solving skills while delivering exceptional customer satisfaction. SKILLS & ABILITIES

● Bi-lingual

● Empathy

● Communication

● Patience

● Time management

● Positive attitude

EXPERIENCE

july 2025-

November 2025

Nov. 2024 -

March 2025

July 2024 - Nov.

2024

European Wax Center- Receptionist

● Answer & make phone calls to guest

● Set and reschedule reservations

● enter client information / set up client profile

● Maintain cleanliness & organization in desk area

● Handle Cash register

● Open and closing building

Bella Terra mineral cosmetics - sales person

● bring in clients

● count and report inventory

● maintain organization and cleanliness

● resolve any issues or concerns clients have about the product

● open and close cash register

● handle any business calls or messages

Chamoy Express

● maintain cleanliness

● serve customers their order of food

● serve and mix drinks

● cashier

June 2024 -

June 2024

Jan. 2022- July

2022

Ross Dress For Less

● Welcoming and engaging with customers as they enter the store

● Assessing customers’ needs and suggesting solutions to their problems

● Working with cash registers and processing payments

● Setting and attaining sales goals

● Giving customers advice about sales and promotions

● Recommending the best products to customers

● Cleaning and restocking the store throughout the day, before opening and after closing

Customer Service Representative, Garcia’s Furniture

● Customer assistance

● Order processing

● Answer phones and reply to emails

● Product recommendations

EDUCATION

feb 2026 • starting school at RCC for the spring

Aug. 2020-

May 2024 High School Diploma, Ontario, CA, Chaffey High School

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