Experienced Warehouse Associate and Quality Coordinator

FEB *, **** • AMERICAN • *** WILLOW STREET, EAST STROUDSBURG,

***** • ***************@*****.*** • 570-***-**** • 27 120 289 DAVID MIRAGLIA

Warehouse Associate

PROFESSIONAL SUMMARY

Warehouse Associate with over 19 years of experience in optimizing operational efficiency and ensuring quality assurance in high-demand environments. Leverages expertise in risk management and process improvement to enhance productivity and maintain compliance with industry standards. Demonstrates a commitment to team leadership and customer focus, aspiring to innovate warehouse operations and drive sustainable growth. EMPLOYMENT HISTORY

UBER DRIVER Nov 2024 - Present

Uber Pennsylvania

• Fully qualified by Uber to do drive share or food deliveries anywhere in the state of PA.

• Ranked very highly for my customer satisfaction and great quality of services. QUALITY CONFORMANCE COORDINATOR Sep 2020 - Mar 2025 Mars Wrigley Hackettstown, NJ

• Quality representative for the entire package floor including 3 value streams on white shift.

• Every Value stream escalates all quality issues to me, then after investigating and evaluating, if there is a set procedure in place for that exact quality issue, I would help them proceed with the plan. Or if needed I would work with the value stream lead to formulate a plan moving forward and escalate it to the higher quality on call. Once the plan is agreed apon, I would document it as a NCMGT.

• Responsible for inspecting/ signing off all production lines at the start of the production week, so they can receive candy and start production.

• Responsible for ensuring all package lines are operating in Mars quality standards, on average 22 lines per 8-hour shift.

• In charge of signing off all quality papers for each package line, collect them at the end of the shift, review them to ensure there are no errors and conform to FDA standards.

• Responsible for performing Candy Audits every 8-hour shift, ensuring that the candy is within mars standards, typically done twice per 12 hour shift.

• Responsible for sensory on each 8 hour shift, ensuring all candy has no off note tastes.

• Responsible for area Audits each period, which would shift to a different area every 3 periods. TEAM MEMBER Oct 2016 - Sep 2020

Mars Wrigley Hackettstown, NJ

• F-Line/ Naked Bulk area expert and certified trainer.

• Trained/ certified on 7 other package lines.

• Area relief, allowing operators to take their break.

• Last 4 months was furthering my quality mindset development by shadowing/ filing in for the shift Quality Conformance Coordinator.

SKILLED FORKLIFT DRIVER Oct 2015 - Oct 2016

Staff Management/ Mars Wrigley Hackettstown, NJ

• Certified Mars forklift operator. Worked in Lara, where all finished goods are palletized for shipment.

• responsibilities include the loading of DC outbound trailers, while ensuring the weight is evenly distributed complying to DOT regulations.

• Perform routine quality checks on all finished goods, which includes proper labeling and physical appearance of the pallets being loaded.

MANPOWER SUPERVISOR Mar 2015 - Sep 2015

Manpower/ Sanofi Pastuer Swiftwater, PA

• Third shift Supervisor, trained in management skills.

• Signed off on all Harvest Room operations for both 2nd shift and 3rd shift.

• Keep track of time swipes and training for all 3rd shift manpower employees.

• Report any issues to Manpower/ Sanofi upper management, then relay any disciplinary actions as a result of.

• Coordinate between Sanofi Pastuer Managers and Manpower. ORDER SELECTOR Jun 2014 - Mar 2015

Pocono Pro Foods Stroudsburg, PA

• Certified Forklift Operator

• Responsible for selecting all items on the customer’s order, organization of the pallets so they are balanced then wrapped to be shipped out.

• Averaged 1,200 items per shift and adverse in all warehouse operations. SALES CONSULTANT Jul 2013 - Aug 2014

The Assurance Group Scranton, PA

• Licened in the state of Pennsylvania to sell Life and Health insurance.

• Appointed with 25 major insurance companies.

• Specializing in helping to educate senior citizens on all their rights and entitlements that come along with retirement. Teaching how exactly Medicare Parts A&B work and all their rights different options for part C programs, including any state or federal programs they may qualify for.

TEAM LEAD Jul 2007 - Apr 2014

ACM/ Sanofi Pasteur Swiftwater, PA

• Manage and organize a crew of 20 workers, to accomplish all required cleaning in on the production area including aseptic areas.

• Check all logbooks to ensure proper documentation in accordance with FDA Good Documentation Practices.

• Coordinate between Sanofi Pasteur Managers and ACM

• Qualified to perform gowning to enter and clean the clean room areas, as well as all lower classified areas in on the production floor.

TEAM ASSISTANT LEAD Sep 2006 - Jul 2007

Service Master East Stroudsburg, PA

• Clean and help organize a crew of 6 workers.

• Take care of the day to day Sanitation needs of Shawnee Recreational Center.

• Coordinate between Shawnee Management and Service Master home office. SKILLS

Risk Management, Quality Assurance, Team Leadership, Process Improvement, Data Analysis, Customer Focus. EDUCATION

HIGHSCHOOL DIPLOMA Jul 2003

Stroudsburg High School Stroudsburg, PA

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