Healthcare Program Manager with Clinical Quality Expertise

AISHWARYA GUNDAWAR

New Jersey 551-***-**** *****************@*****.*** LinkedIn

WORK EXPERIENCE

Healthcare Program Manager Jul 2023 - Present

Piccadilly Dental Alliance, New Jersey

• Directed data-driven clinical project management across 40+ practices, improving protocol adherence and enhancing patient safety.

• Implemented a comprehensive clinical quality assurance program, conducting audits of treatment plans, patient records, and clinical outcomes, improving clinical compliance metrics more than 2 times.

• Partnered with cardiology consultants to integrate oral-systemic health protocols with cardiovascular risk reduction strategies, enhancing care coordination for high-risk patient populations.

• Administered the integration of EHR systems across all locations, ensuring HIPAA compliance and streamlining documentation, which reduced reporting errors by 30% and enabled clinicians to access accurate data for timely patient care decisions.

• Managed budgets through comprehensive needs assessment and performance monitoring, reducing operation cost by 11%. Public Health Intern May 2022 - Aug 2022

Yale New Haven Health, New Haven, CT

• Developed and implemented evidence-based antibiotic protocols using infection data and best-practice research, reducing gentamicin-related infections by 60% in Yale’s Cardiology Department.

• Built Tableau dashboards to analyze infection patterns, reducing hospital-associated infections by nearly half.

• Coordinated Phase III diabetes trial operations with sponsors and clinical teams, optimizing recruitment, data collection, and timelines, achieving 100% enrollment targets and ensuring regulatory compliance.

• Performed a 3-month retrospective study using EPIC to evaluate a new hypertension treatment protocol, demonstrated significant improvements in blood pressure among patients aged 25 to 60 and provided insights for evidence-based decision-making. Health Program Ambassador Feb 2022 - May 2022

University of New Haven, West Haven, CT

• Led campus COVID-19 testing with streamlined data protocols, reducing transmission by over half and enhancing monitoring accuracy.

• Enhanced infection tracking and cross-center collaboration, accelerating outbreak detection tenfold for rapid, data-driven responses.

• Implemented targeted health policies and risk assessments, halving infection spread and safeguarding research participants and staff. Clinical Research Program Coordinator May 2017 - Jun 2021 Bharati Vidyapeeth Hospital, Pune, MH

• Directed 18 clinical trial sites, resolving recruitment, retention, and resource challenges, increasing study efficiency by over one-third and accelerating trial execution.

• Oversaw site visits, remote monitoring, and close-outs for 13 trials, achieving full GCP/ICH compliance with zero audit findings.

• Liaised with IRBs to secure approvals for 11 projects, cutting approval time by 2 weeks and enhancing stakeholder collaboration.

• Streamlined drug safety and clinical database reconciliation, improving adverse event reporting, increasing accuracy by 15% and ensuring consistency across 100+ reports.

TECHNICAL SKILLS

Tools: Tableau, SAS, R Studio, G-Suite, Redcap, Microsoft 365, Electronic Data Capture Systems (EDC), EPIC Domain: Study Design, Clinical Data Management, Regulatory Compliance, Protocol Development, Patient Recruitment & Retention, Health Outcomes Research, Infection Prevention, Medical Writing Coursework: Epidemiology, Biostatistics, Ethics and Law, Health Policy, Global Health, U.S. Healthcare System, Mental Health EDUCATION

University of New Haven, West Haven, CT

Master of Public Health Women Executives in Healthcare Award Bharati Vidyapeeth Dental College and Hospital, Pune, IN Bachelor of Dental Surgery First Class with Distinction CERTIFICATIONS

Good Clinical Practice (The National Institute on Drug Abuse), Regulatory Updates for Clinical Research Professionals (Society of Clinical Research Associates- SOCRA), Certified Lean Six Sigma in Healthcare (Green Belt), Basic Life Support (BLS) for Healthcare and Public Safety (American Heart Association), Fundamentals of Emergency Management (FEMA) PUBLICATIONS

Assessment and correlation of the position and orientation of the hyoid bone in Class I, Class II, and Class III Malocclusion. International Journal of Orthodontic Rehabilitation, 2019 LINK

Probiotics and Oral Health: A Review SJCMDS 2021 LINK VOLUNTEER EXPERIENCE

Contact Tracer, Connecticut Department of Public Health, West Haven, CT Aug 2021 - Dec 2021 Resident Advocate, Connecticut Department of Public Health, Hartford, CT Dec 2021 - Dec 2022

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