Versatile Remote-Ready Customer Service Professional
Resume:
Nandin Davis
Brooklyn Park,
MN,55444
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service
Allina Health-Coon Rapids
April 2023-November 2024
Creating patient charts, Scheduling and canceling appointments, Sending Medical messages to medical providers, using Epic systems and Avaya Phone systems Teacher's Assistant
LITTLE LEARNERS ACADEMY - Brooklyn Park, MN
October 2022-December 2022
Assisting the teachers with meals, basic learning lessons, bathroom and toileting. I have worked in both toddlers, preschoolers and school aged children. Assistant Manager
Cub Foods Liquor - Brooklyn Park, MN
January 2022- September 2022
I am the Assistant Manager and I am trained in Veribalance which is used to balance the books. I open and close the store. I get change, count the safe, and make sure the registers are ready for use. I have a flexible schedule and pick up shifts if necessary. I fill and backstock the store cooler and make sure the shelves are full of products for customers. I have done invoices to ensure that our vendors are paid.
DSP (Direct Support Professional)
The MENTOR Network - South Saint Paul, MN
April 2018 to November 2020
Providing direct care- Feeding and preparing meals. Bathing and dressing individuals. Passing medication and keeping an accurate record of medication given. Companionship. Kept records of behaviors and notes of daily needs or any adjustments. Customer Service Representative
Fingerhut - Saint Cloud, MN
August 2014 to January 2015
I provided accurate account history for customers. I opened and closed accounts. Offered and gave credits for customers. I educated customers about any promotions and discounts offered through Fingerhut. I was courteous and pleasant to talk to. Literacy Tutor
MN Reading Corps - Saint Paul, MN
August 2012 to August 2014
I was responsible for testing and choosing the right lessons for students. I kept accurate lesson records and tests scores. I encouraged the students and would sit in on teacher conferences to inform parents of their child's progress.
Education
High school diploma
New Vista High School - Minneapolis, MN
September 1995 to June 1996
Skills
• Caregiving
• Home Care
• Food Preparation
• Meal Preparation
• Medication Administration
• Cooking
• Customer service
• Tutoring
• Developmental Disabilities Experience
• Nursing
• Microsoft Office
• Computer skills
• Senior Care
• Vital Signs
• Dementia Care
• Assistant Manager Experience
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Nursing assistant skills — Proficient
May 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Electronic health records: Best practices — Familiar May 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Home health aide skills —
Familiar May 2021
Providing care to patients in a home setting
Full results: Familiar
Customer focus & orientation — Familiar May 2021
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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