QA Automation Engineer, Business Analyst, CSM, ECBA

CHRIS DESANTIS CSM ECBA

Raleigh NC ***** 508-***-**** ********.*****@*****.*** https://www.linkedin.com/in/chris-desantis-author/ SUMMARY

Results-driven QA Automation Engineer with 15+ years of experience, 8 in Agile/Scrum. Proven expertise validating business requirements, developing test plans, performing data analysis, and ensuring compliance in regulated SaaS and DoD environments. Certified Scrum Master (CSM), Entry Certificate in Business Analysis (ECBA), and Atlassian Certified in Jira Essentials. Seeking to leverage analytical and facilitation skills to build products in a customer-facing team.

SKILLS

Technical: Jira, SQL, technical writing, Postman, Automation, Tableau, Selenium, Ruby, JavaScript, STLC, SDLC, ATDD Agile: Scrum/Kanban processes and ceremonies, stakeholder and cross-functional team collaboration PROFESSIONAL EXPERIENCE

TriWorld Publishing LLC

CEO/Author, Small Business Owner

Apr2021 – Present

• Manage end-to-end project lifecycles for publishing three novels, utilizing Agile methodologies to coordinate marketing, editing, design, ISBN procurement, publishing, and financial workflows VitalSource Technologies

Sr QA Automation Engineer

Dec 2017 – Mar 2021

Manage/Launch teams

• Validated business requirements in user stories for SaaS products from dev to prod environments, ensuring 100% uptime through rigorous testing and collaboration with developers, POs, BAs

• Coded automated Selenium tests in Ruby for critical features, maintained 100+ UI test automation suites, optimized tests to improve overall pass rate from approximately 65% to 90%

• Constructed and modified multiple Jenkins jobs for automation suites

• Ensured Jira ticket quality standards (proper requirements, description, test plans, and details) and resolved bugs and roadblocks through collaboration with Agile team members Cengage/WebAssign

QA Automation Engineer

Jan 2015 – Dec 2017

WebAssign Traditional, PlaceU / Student Paced

• Coded dozens of automated tests to expand from minimal coverage to complete coverage of WebAssign Traditional product, removing 4-10 hours of manual testing time per regression testing event

• Served as lead QA on rotation for early-morning bi-weekly production deployments

• Resolved tickets and bugs through daily Scrum with onsite and remote overseas teams

• Authored, maintained, and executed suite of 150+ manual test cases, 50+ automated test cases in JavaScript

• Led internal testing events with 30-70 participants, collected and reported product feedback Applied Research Associates

Staff Scientist, Top Secret Security Clearance

Sept 2008 – Dec 2014

Integrated Munitions Effects Assessment, Software Quality Assurance/GUI Automation Lead

• Bug reporting, manual testing, and verification on daily builds for IMEA software products

• Coded, maintained, and executed 50+ GUI Automation test suite for multiple IMEA versions Integrated Project Services Jun 2007 – Aug 2008

Mechanical Engineer, Biomedical Facilities

• Design HVAC configurations for client facilities Abaqus (Dassault Systèmes) Jun 2005 – May 2007

Software Quality Assurance Engineer, Finite Element Analysis suite

• Test and maintain Abaqus software suite, verifying correctness and performance results EDUCATION

Rensselaer Polytechnic Institute BS Mechanical Engineering 2001-2005 Troy NY DataCamp Associate Business Analyst in SQL June 2025 Wake Tech Business Intelligence Certificate December 2025 - 4.0 GPA

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