Operations Supervisor with Tech Troubleshooting Skills

Dauda Jabateh

Dallas, TX

Phone: 214-***-**** Email: *************@*****.***

Professional Summary

Motivated and dedicated professional with nearly three years of experience as a Supervisor at Platinum Parking. Skilled in team leadership, customer service, and technical troubleshooting. Seeking to advance into a higher role that allows for professional growth while continuing to develop leadership and operational expertise. Currently pursuing a Master’s degree to further strengthen career development and knowledge.

Work Experience

Platinum Parking – Supervisor

Dallas, TX 2022 – Present

- Supervise daily parking operations and valet services, ensuring excellent customer experience and smooth workflow.

- Maintain and repair parking equipment and ticket machines to minimize downtime.

- Train and guide staff to improve teamwork, communication, and efficiency.

- Handle customer inquiries, resolve issues, and ensure satisfaction.

- Support management in scheduling, reporting, and safety compliance. Education

Eastern Oklahoma State College – Associate Degree in Business Administration Graduated: 2022

Currently pursuing a Master’s degree to enhance leadership, management, and technical skills.

Skills

- Equipment maintenance & troubleshooting

- Team supervision & leadership

- Customer service excellence

- Valet operations

- Strong communication and interpersonal skills

- Problem-solving & adaptability

References

Available upon request

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