Multifaceted Admin, HR & Customer Support Pro

R. SARANYA

Admin / HR Coordinator / Customer Support Professional

Coimbatore, Tamil Nadu

999**-***** 999**-*****

********.****@*****.*** ************.*****@*****.***

Professional Summary

Results-driven Administrative & Customer Support Professional with 10+ years of experience across HR support, call center operations, telemarketing, and data management. Proven ability to manage office tasks, coordinate with teams, deliver excellent customer service, and maintain accurate documentation. Strong communication skills, quick learner, and highly adaptable to fast-paced environments.

Core Skills

• Office Administration & Coordination

• HR Support & Documentation

• Customer Handling / Call Centre Operations

• Telemarketing & Follow-up

• Data Entry & Report Preparation

• MS Office

• Team Support & Time Management

• Communication & Interpersonal Skills

Professional Experience

Codissia Intec Technology Centre — Call Centre Executive & Admin (Apr 2017 – Oct 2025)

• Handled customer inquiries, registrations, and event-related communication.

• Maintained records and prepared admin reports.

• Coordinated with departments for daily operations.

• Managed calls professionally with timely follow-ups.

Covai Seenu & Company — HR Department (May 2013 – Nov 2015)

• Assisted with HR operations including documentation & employee records.

• Supported recruitment follow-up and coordination.

• Handled data entry, attendance updates, and filing systems.

Sri Lakshmi Jewellery — Telemarketing Executive (May 2010 – Apr 2013)

• Managed telemarketing calls and customer engagement.

• Maintained call logs and follow-up records.

• Supported walk-in customers.

Vispark Manufacturing Pvt. Ltd. — Data Entry Operator (Jun 2007 – Mar 2010)

• Entered data accurately for HR & Marketing.

• Prepared reports and supported admin tasks.

• Assisted with basic HR documentation.

Education

• MBA – Bharathiar University (2008–2010)

• BBM – Dr. SNS Rajalakshmi College (2004–2007)

• HSC – Asokapuram Govt Higher Secondary School (2004)

• SSLC – Asokapuram Govt Girls High School (2002)

Technical Skills

• MS Office

• Basic programming: C, C++, VB

Languages

• Tamil

• English

Personal Details

• Name: R. Saranya

• Date of Birth: 16 Dec 1986

• Marital Status: Married

• Location: Coimbatore

• Phone: 999**-*****

Declaration

I hereby declare that all the information provided is true to the best of my knowledge.

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