Versatile Customer Service Professional Resume Title
Resume:
Yolonda Briner
Customer Service Rep
Bloomington, IL 61701
********@*****.***
Authorized to work in the US for any employer
Work Experience
Personal Assistant
Department of Rehabilitation Services - Bloomington, IL May 2015 to May 2021
Assistance to mildly and profoundly disabled persons with activities of daily living. Pharmacist Technician
Walmart
September 2014 to November 2016
Connexus, handling cash, customer service, packaging, data entry, counting pills, partial billing Desktop Support Agent
TELEPERFOMANCE USA - Remote
May 2011 to August 2013
Answering incoming calls from customers experiencing issues with internet and desktop issues, assistance with issues getting back online,as well as other issues involving desktop Support. Certified Surgical Technologist
Abroad
December 2000 to May 2011
Assisting doctors and surgeons with various surgeries in the operating room as well as operating the scope when necessary
Education
Associate in Science (AS) in Healthcare
Ivy tech State college - Valparaiso, IN
May 1998 to December 2000
Skills
• Order Entry
• Customer Service
• Computer Operation
• Technical Support
• Cash Handling
• Computer Skills
• Help Desk
• Troubleshooting
• Clerical experience
• Desktop support
• Personal assistant experience
• Computer literacy
• Phone etiquette
• Organizational skills
• Typing
• Data entry
• Connexus (2 years)
• Word processing
Certifications and Licenses
Licensed Surgical Technologist
December 2000 to May 2011
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