Customer-Focused Guest Service Professional
Resume:
Ayanna Wright
Norfolk, Virginia
**************@*****.***
Reliable and customer-focused professional with experience in fast-paced restaurant and entertainment environments. Strong communication skills, teamwork experience, and a proven ability to provide excellent guest service.
KFC – Crew Member
Norfolk, Virginia
08/2023-08/2024
• Took customer orders and handled cash and card transactions accurately
• Prepared food while following company safety and sanitation guidelines
• Maintained a clean and organized workstation
• Provided quick, friendly service during busy shifts
Applebee’s – Hostess
Norfolk, Virginia
08/2024- 07/2025
• Greeted and seated guests promptly to ensure a positive dining experience
• Managed waitlists and coordinated seating with servers and management
• Answered phones, handled reservations, and assisted with guest inquiries
• Maintained a clean and organized front-of-house area
Topgolf – Team Member
Virginia Beach, Virginia
07/2025-12/2025
• Delivered friendly customer service in a high-energy entertainment environment
• Assisted guests with game setup, food orders, and general questions
• Worked efficiently as part of a team to ensure guest satisfaction
• Followed safety and cleanliness standards
High School Diploma
Norview High School– Norfolk, Virginia
Graduated: May 2025
• Customer Service
• Cash Handling
• Communication Skills
• Teamwork
• Time Management
• Fast-Paced Work Environments
• Food Safety & Cleanliness
Availability: Open/flexible schedule
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