Strong customer service skills, communication, and advanced in technol
Resume:
Danielle Lee
Versatile and Results - Driven
Proven Strengths in Service,
Organization, and Problem
Solving.
Personal details
Danielle Lee
***********@*****.***
70526 Crowley
April 25, 1975
Lafayette La
011084201
Female
American
Single
***********@*****.***
Skills
Team Leadership
Training and Development
Schedule Management
Quality Control
Education
Bachelor's degree in Business Administration
with a focus in Health
Apr 2024 - Present
Strayer University Global Region, Washington DC
Strayer University
Comprehensive understanding of business management principles tailored to the healthcare industry.
Training in healthcare marketing strategies and patient relationship management.
Skills in financial management and budgeting specific to healthcare organizations.
Employment
Housekeeping Supervisor Mar 2021 - Aug 2023
America's Best Value Inn, Twentynine Palms
Housekeeping Supervisor
Trained, motivated, and evaluated a team of 20 housekeeping staff, improving overall efficiency and reducing staff turnover by 15%. Developed and enforced cleaning schedules and quality control procedures, ensuring compliance with health and safety standards. Implemented inventory control procedures for cleaning supplies and linens, reducing costs by 10% annually.
Collaborated with hotel management and other departments to address guest concerns and improve service delivery.
Activity Directors Assistant Feb 2016 - Nov 2018
Southwind Nursing Home, Crowley
Activity Directors Assistant
Assisted the Activity Director in planning and organizing daily recreational and social activities for residents.
Coordinated and communicated event schedules to residents, staff, and volunteers to ensure smooth execution.
Supported resident engagement by encouraging participation and adapting activities to meet diverse interests and abilities. Documented and reported resident participation and feedback to improve future activity planning.
Collaborated with healthcare and support staff to ensure activities comply with safety and health regulations.
Crowley
References
References available upon request.
Event Coordination
Resident Engagement
Inventory Management
Interdepartmental Collaboration
Communication Skills
Customer Service
Languages
English
Hobbies
Cooking
Traveling
Reading
Yoga
Volunteering
Contact this candidate