Neethu S Nair
Mobile No: 009**-**-***-****
Email : ************@*****.***
PERSONAL DETAILS
Date Of Birth : 31-08-1989
Gender : Female
Nationality : Indian
Marital Status : Married
Visa Status : Husband Visa
Language Known : English, Hindi,
Tamil, Malayalam
PASSPORT DETAILS
PASSPORT NO : V8772258
PLACE OF ISSUE : Dubai
DATE OF ISSUE : 30-06-2022
DATE OF EXPIRY : 29-06-2032
OBJECTIVE
Results driven Systems Engineer with expertise in managing, maintaining, and optimizing complex IT infrastructures in cloud-centric environments. Proficient in deploying, configuring, and monitoring Windows and Linux servers to ensure high availability, performance, and security. Extensive experience with VMware vSphere, ESXi, and vCenter, along with enterprise storage and networking solutions. Skilled in leveraging AWS cloud services and delivering reliable, scalable, and secure IT operations.
EDUCATIONAL AND TECHNICAL QUALIFICATION
Bachelor of Technology in Computer Science and Engineering
Senior Secondary
Secondary
WORK EXPERIENCE
Employer : Syntrio Technologies Pvt Ltd, India
Position Title : Linux System Administrator
Position Level : Level 1
Duration : Nov 2012 to January 2014
Employer : Elegant Support, India
Position Title : Linux System Administrator
Position Level : Level 2
Duration : January 2014 to December 2014
Employer : Diya Systems Mangalore, India
Position Title : System Engineer
Position Level : Level 2
Duration : January 2015 to February 2016
Employer : Lotus Technologies LLC, Dubai
Position Title : System Engineer
Position Level : Level 2
Duration : August 2016 to April 2021
Employer : IOMART, UK
Position Title : Tech 3 System engineer
Position Level : Level 3
Duration : April 2021 to till date
TECHNICAL EXPERTISE
• Installation, configuration, networking on Linux platform Operating System.
• Troubleshooting and fixing server wide errors and issues.
• Performed software installation, compilation, upgrades/patches
• Managed VMware infrastructure, including vCenter, ESXi hosts, NSX and Usage Meter upgrades.
• Hands-on experience with vCenter, ESXi, networking, storage, and firewalls.
• Deployed and maintained hybrid server infrastructure
(Windows/Linux) across cloud and on-premises environments. TECHNICAL EXPERTISE
• Good experience in server wide account transfers (cPanel servers).
• Disk Management with Disk Quotas, LVM.
• Experience with System, Service, and Network Monitoring tools with top, ps, Nagios.
• Performed Nagios installation and configuration on several production servers.
• Knowledge in repairing a database, restoration, backup, providing remote access to database server etc.
• Mass account migration from old node to new node.
• Check presence of spamming and taking necessary steps to prevent them.
• Configured and maintained backup servers using tools like R1soft, rsync and scp.
• Worked with all tasks and support requests via email with a response time of 15 minutes and 6 hours resolution, keeping up with the quality standards maintained by the company.
• Attended technical queries from server administrators and customers through ticketing system.
• Worked on server issues through KVM and IPMI.
• Experience with Linux OS installations.
• Upgraded and configured Cisco ASA (HA and standalone), Cisco Firepower, and
• Barracuda Cloud Gen firewalls.
• Managed VPN and firewall rules to enhance security and control network access.
• Patched and maintained network switches (Juniper, Dell, and other vendors).
• Diagnosed and resolved firewall, network-related, and hardware issues in data centres.
• Applied OS-level patches to Windows and Linux servers.
• Used WSUS for centralized Windows patch management and Ninja One for automated patching.
• Managed SQL cluster patching and enterprise-wide updates.
• Enforced security best practices including vulnerability assessments and patch compliance.
• Implemented and configured backup solutions: Avamar, Cohesity, and Veeam.
• Managed backup policies and data restoration requests.
• Handled iDRAC configuration and BIOS upgrades (Dell/HP), and managed blade/physical servers.
• Configured iDRAC for network access and managed physical and blade servers in
• enterprise setups.
• Created and installed SSL certificates across various platforms (web servers, load balancers, firewalls, VMware platform etc.).
• Managed VDI: created images, deployed updates, optimized Horizon infrastructure.
• Upgrading Pulse Secure load balancers.
• Handling of Escalation calls and high-priority issues/tickets.
• Coordinated with vendors (Dell EMC, VMware (Broadcom), Cisco) to deploy technologies.
• Maintaining and troubleshooting issues for the Webservers IIS, Apache.
• Automated AD user account creation, modification, and deactivation.
• Managed group membership and permission assignments via automation.
• Automated password reset, account unlock, and authentication tasks using scripting tools.
• Managed server patching using Azure Update Manager.
• Troubleshoot complex patching issues in physical and virtual environments Troubleshoot VPN issues in cisco ASA and barracuda firewalls
• Create user in windows active directory
• Configured VPN in VPS
Cloud & DevOps Skills
• Successfully completed AWS Cloud training, gaining practical hands-on experience across core AWS services.
• Worked on infrastructure automation using Terraform and scripting with Python.
• Actively preparing for AWS Certification to further validate cloud expertise. PERSONAL TRAITS
• Good analytical and communication skills, willingness to learn and work hard, ability to work under pressure, patience and strong work ethics and effective communication skills
• Passion for acquiring knowledge in the field of server administration.
• Possess the enthusiasm for work, strong desire to succeed and commitment to continuous skill development that help build confidence and high level motivation to achieve desired results. STRENGTHS
Creativity, Hard Working in all situations, good team player and positive attitude. DECLARATION
I hereby declare that the details furnished above are true to the best of my knowledge. Yours Faithfully
Place: Dubai Neethu S Nair