Tech Support Specialist with IT Troubleshooting Experience
Resume:
Paul cory ***** Goodrich cir
Bloomington, Mn ****7
****************@*****.***
PROFESSIONAL EXPERIENCE:
B.I Incorporated Saint Cloud MN
Information Technology Technician
Provided computer help desk support via telephone communications with end-users. Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists. Customer Link
Technician Duluth MN
Provided computer help desk support and technical training on hardware/software to end users. Documented help desk tickets/resolutions, and provided overall assistance in daily administration. Performed set-up, break-down, and transport of agency equipment on an as-needed basis.
Best Buy Minneapolis MN
GEEK Squad Technician
Provided customer service in a fast-paced atmosphere. Maintained and restocked inventory. Administrative responsibilities included processing of computers. Repairs and installs of operating systems. Analytical thinking. EDUCATION:
lake superior college Duluth MN 05/2010
Bachelor's Degree
GPA: 3.3 of a maximum 4
Credits Earned: 128 Semester hours
Major: Computer Sciences
COMPUTER SKILLS:
(write and test code that allows computer applications and programs to function) translate designs from software developers and engineers into workable code. Also update or expand the code of existing line into software.
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