Amazon Ambassador & Fulfillment Specialist
Resume:
Cache B Herrera
*************@*****.*** / 909-***-**** / Redlands, CA 92373
Summary
I've been an Amazon associate & Ambassador committed to raising brand awareness and enhancing sales & growing in all skills possible. I would say I'm always a team player, Outgoing and engaging Ambassador with many years of experience increasing sales in settings or pushing out orders in very busy peak times or training associates to be the very best they can be. Excellent communication and interpersonal skills with customers, management, and peers.
Seasoned Ambassador known for highly productive and efficient task completion. Possess specialized skills in Amazon diplomatic negotiation, intercultural communication, and conflict resolution. Learned all of this with the Excel in using critical thinking, adaptability, and effective communication to navigate complex international relations and represent interests with passion.
I love to Highly-motivated employees with desire to take on new challenges
& be the best they can be. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experience
Amazon fulfillment center - Amazon Fulfillment Center Ambassador & Picker
San Bernardino, California
Skills
Communication & Interpersonal Skills
Marketing & Promotion
Sales & Persuasion Skills
Digital & Technical Skills
Professionalism & Brand Ethics
Adaptability & Teamwork
Leadership
● Physical stamina
● Time Management
● Attention to detail (accurate picking, packing, scanning)
● Following safety procedures
● Teamwork & communication
● Reliability & punctuality
● Ability to work in a fast-paced
● Picking, packing, and stowing
● Inventory control
● Quality control checks
● Picking, packing, stowing
● Inventory control
● Quality control
● Equipment operation
● Workflow optimization
● Team coordination
● Performance monitoring
● Conflict resolution
● Effective communication
● Problem solving
● Stress management
● Accountability
● Training new associates
● Team management
● Customer engagement
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● Product knowledge
● Event coordination
● Booth and display setup
● Brand awareness
● Research and analysis
● Professionalism
● Influencer Management
● Customer service
● Reliability
● Creative thinking
● Attention to detail
● Technical issue troubleshooting
Communication strategy
development
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Leadership & Advancement Skills
Education and Training
Redlands High School
Redlands, CA
Languages
● Material handling
● Understanding workflow processes
● Problem-solving for order errors
● Meeting performance metrics
● Jam Clearing
● Handheld RF scanners
● Conveyor belt systems
● Pallet jacks
● Forklift / PIT operation
● Robotics interaction (Amazon robotics)
● Basic troubleshooting of equipment
● OSHA-style warehouse safety awareness
● Hazard recognition
● Proper lifting techniques
● Use of PPE (gloves, safety shoes, vests)
● Emergency response awareness
● Training and coaching new associates
● Process improvement (Lean / Six Sigma basics)
● Shift coordination
● Performance monitoring
● Conflict resolution
● Basic reporting & documentation
● Adaptability
● Stress management
● Accountability
● Customer focus
Worked with team members to enhance workflow efficiency and productivity.
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● Helped in organizing and maintaining a clean, safe work environment.
● Did best practices for sorting and packing items accurately. Communicated effectively with supervisors to address operational challenges.
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I Increased sales by attending local events and educating customers on offered services.
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Always Represented the Ambassador in a professional manner at all times.
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As ambassador I Built customer confidence by actively listening to concerns and giving appropriate feedback.
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Greeted and welcomed international dignitaries to events, meetings and conferences.
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Attended various forums, seminars, workshops and official functions on behalf of the Ambassador.
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Created attractive visual displays for new products and current promotions.
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Impacted sales results by developing, supporting and executing direct marketing strategies.
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● Organizational skills
● All warehouse functions
● Great communication
● Optimistic
English:
Professional
● Conducted research to identify target audiences for campaigns. Maintained professionality and efficiency while working closely with leadership.
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Contact this candidate