IT Administrator and Systems Coordinator
Resume:
Fone Yang
Saint Paul, MN *****
****.******@*****.***
https://www.linkedin.com/in/foneyang/
EXPERIENCE
St Paul Federal Credit Union, St Paul — IT Coordinator
FEB 2025 - PRESENT
●Managing VDIs/Virtual Machines inside vSphere Client v7.0+
●Managing VDIs inside VMWare Horizon/Omnissa
●Managing Users/Groups in Microsoft 365 Admin
●Managing Users/Groups/GPOs in Windows Server 2016/19/22 Active Directory
●Managing Mailboxes/Rules/SSL Certs in Microsoft 365 Exchange Admin
●Managing Mailboxes/Rules/SSL Certs in Hybrid Exchange 2016
●Managing SSL Certs in IIS Manager
●Managing Users/Groups/Devices in Microsoft 365 Intune/Entra
●Creating and managing Powershell Scripts in Microsoft 365 Intune
●Managing Virtual Machine backups in Veeam Backup & Replication
●Managing Storage appliances in Pure1/PureStorage
●Managing Users/Groups/Devices in Symantec Endpoint Protection
●Managing Endpoints/Networks in Taegis XDR by Secureworks/SOPHOS
●Managing Certificates for various devices/environments
●Managing DNS inside Cloudflare
●Managing user security badge access in Virtual Keypad
●Managing on-site Data Center Ethernet cross-connects
●Managing Security Cameras
●Managing Service Requests/Incidents in Sysaid ITSM Platform
●Creating and maintaining documentations/procedures inside PowerDMS
●Monitoring Data Center environment with RoomAlert
●Assisting users with LogMeIn remote access software
●Processing transactions inside core banking software UltraData 2024
●Cleaning and maintaining cash machines
OneNeck IT Solutions, Eden Prairie — Monitoring/Tools & Data Protection
OCT 2022 - JUNE 2024
●Worked with Commvault version 11+ backup and restore solutions
●Worked with Metallic.io backup and restore solutions
●Worked with Nutanix Prism Central managing Virtual Machines
●Worked with OpsRamp monitoring application managing Virtual Machine resource thresholds
●Worked with Selenium IDE in Chrome for scripting
OneNeck IT Solutions, Eden Prairie — Service Admin I
JUNE 2019 - OCT 2022
●Managed Virtual Machines with Windows Server 2008/12/16
●Managed Virtual Machines with Active Directory
●Managed Virtual Machines with Linux Operating Systems (SUSE, RHEL, CentOS)
●Managed Virtual Machines with BigFix
●Managed Virtual Machine resources with Nimsoft monitoring tool
●Managed Virtual Machine resources with Op5 Nagios monitoring
●Managed Virtual Machines with Ivanti Endpoint Security
●Managed Virtual Machines with Cisco AMP
●Managed Virtual Machines with Alert Logic
●Managed Virtual Machines with VMware vCenter v5.5+
●Managed Virtual Machines with Azure Management Console
●DNS Troubleshooting
●Worked with SSL certificates
OneNeck IT Solutions, Eden Prairie — Admin I, Cloud Services - Data Protection
JULY 2018 - JUNE 2019
●Worked with CommVault Reporting
●Worked with CommVault File System and VSA Backups/Restores
●Worked with NetBackup Reporting
●Worked with NetBackup OS Backups and Restores
●Worked with HP Data Protector Backups and Replication
OneNeck IT Solutions, Eden Prairie — Service Desk Tech I
DECEMBER 2015 - JULY 2018
●Worked with customer service requests and incidents
●Worked with multiple ticketing systems; Cherwell and ITSM
●Worked in multiple service desks
●Created and maintained documentation
●Trained new hires
●Worked with servers hosting websites
●Worked with email accounts POP3/IMAP/Exchange 2013/2016
●Worked with Nimsoft monitoring
●Worked with Op5 Nagios monitoring
EDUCATION
Century College, White Bear Lake, MN — AAS Enterprise Computing Technology - Linux Administrator
SEPT 2013 - MAY 2016
●ECT 2031 - Linux/UNIX Shells and Scripting
●ECT 2033 - Linux/UNIX Network Administration, Security, and Troubleshooting
●ECT 2032 - Linux/UNIX System Administration
●ECT 2780 - ECT Internship
●CVF 1083 - System Security and Network Auditing
●CVF 1091 - Cloud Computing & Virtualization Forensics
PROJECTS/CHANGES
DATA CENTER MIGRATION
DEC 2014-JAN 2015
Assisted with decommissioning physical servers, switches, routers, storage devices, cabinets, and cross-connects.
ENVIRONMENT RESTORE
MAY 2024
Client was hit with ransomware. Assisted with performing out-of-place restores of hundreds of virtual machines.
SKILLS
●Great communication
●Team player
●Quick learner
●Attention to detail
LANGUAGES
●English
●Hmong
Contact this candidate