Food & Beverage Operations Leader with 9+ Years

WENDY WARNER

Henderson Nevada 917-***-****

Professional Summary

Experienced Food & Beverage Supervisor with nearly a decade of leadership in high-volume venues and hospitality environments. Skilled in scheduling, inventory control, team development, and ensuring exceptional guest experiences. Recognized for outstanding performance and dedication to company standards through the Star Awards Program. Passionate about maintaining operational excellence and motivating teams to succeed.

Professional Experience

Supervisor of Food & Beverage

The Sphere – Las Vegas, NV September 2023 - Present

Oversee day-to-day food and beverage operations, ensuring quality service and adherence to company standards.

Manage employee scheduling, time and attendance, and overall team performance.

Handle employee disciplines and coach team members to uphold professional conduct and operational excellence.

Recognized as part of the company’s Star Awards Program for outstanding leadership and exceptional performance.

Team Lead

Madison Square Garden – New York, NY September 2018 - August 2023

Supervised concession and bar operations, ensuring smooth, efficient service during high-volume events.

Managed inventory and executed daily ordering to maintain optimal stock levels.

Ensured compliance with health and safety regulations and maintained up-to-date health code standards.

Supported training and coordination of team members to deliver exceptional guest service.

Supervisor

Magnolia Bakery – New York, NY May 2016 - September 2018

Supervised daily bakery operations with a focus on customer service, efficiency, and product quality.

Served as barista and managed inventory for bakery and beverage items.

Prepared and decorated pastries, including daily cupcake icing and packaging of signature banana puddings.

Coordinated and hosted small private events of 15-20 guests, ensuring an exceptional guest experience.

Core Skills

Leadership & Team Management

Scheduling & Timekeeping

Inventory Control & Ordering

Customer Service Excellence

Event Coordination

Health & Safety Compliance

Cash Handling & POS Systems

Training & Coaching Staff

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