Financial Operations & Onboarding Specialist with ETF Expertise

Moad Benhammou

857-***-**** *******@*****.***

*** ****** **** *** ****, Austin Texas 78745

Driven Finance Professional with over six years of experience in executing critical financial transactions at high volumes with efficiency and accuracy while also providing exceptional client services. Seeking new opportunities to make a meaningful impact and further propel my career in the dynamic world of Finance.

Work Experience

Kestra Financial – On Boarding Consultant, Austin Texas June 2025 - Present

• Serve as a key liaison between newly transitioning financial advisors and internal departments to ensure seamless onboarding to Kestra’s platform and systems.

• Manage and coordinate all aspects of the onboarding process, including documentation, compliance reviews, platform training, and account transition logistics.

• Track and report onboarding milestones, identify areas for process improvement, and contribute to initiatives enhancing advisor experience.

JP Morgan – Securities Valuation Fund Servicing Analyst, Boston MA April 2024 – February 2025

• Analyzed and validated security prices to calculate and submit mutual fund Net Asset Value (NAV), ensuring accuracy and compliance with market expectations.

• Convened with pricing vendors to resolve discrepancies, mitigate risk, and enhance process efficiency through continuous improvement initiatives.

• Collaborated cross-functionally with internal teams to address client inquiries, escalate issues promptly, and contribute to the ongoing development of pricing control processes.

State Street – Associate II in Transfer Agency ETF (Exchange Traded Funds), Quincy MA May 2018 - March 2024

• Managed the day-to-day operations of ETFs, including trade processing, corporate actions, cash management, and reconciliation.

• Provided support to investors by addressing inquiries, processing subscriptions and redemptions, and maintaining accurate investor records.

•Collaborated with various internal and external stakeholders, such as portfolio managers, custodians, auditors, and regulators, to ensure smooth ETF operations and compliance

State Street – Intern at the Transfer Agency Compliance Department, Quincy MA November 2017 - May 2018

•Developed and implemented policies, procedures, and controls to ensure compliance with regulatory requirements and internal guidelines.

• Prepared and submitted compliance reports to regulatory authorities, internal stakeholders, and clients as required.

•Assesed compliance risks associated with transfer agency operations and implementing risk mitigation strategies.

Education

• Year Up, Boston MA Class of 2018

• One of three students who secured a full-time permanent role after interning out of 33 student cohort

East Boston High School Class of 2015

•Athletic Award Senior Year for Basketball Skills

• Fluent in Arabic and Basic Spanish

• Advanced in Microsoft Suite

• Excellent interpersonal skills and public speaking

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