Elizabeth Chapa
Lubbock, TX
***************@*****.***
Professional Summary
\'m currently going t college for IMET in that have skills in manufacturing, robotics, PLCs ladder
diagnostics, hydraulics, I'm able to read schematic blue print, computer skills on Microsoft, excel
presentations, know of the inside of the computers CPU’S, memory capacitors, I’ve worked for Microsoft
as a quality assurance in the 90's have some soldering expierence, can run memory on a test module to
see if it passed through QA. check mother boards for pin location on machine to see where issue maybe
on the mother board.
Authorized to work in the US for any employer
Work Experience
Stocker
O'Riley's Distribution Center-Lubbock, TX
July 2021 to Present
I receive the product scan it into my gun n stock the merchandise to its designated areas, keeping area
clean and make sure product isn’t damaged. Crosstrained to op machine operations n add ons
Customer Service Representative
VXI Global Solutions-Lubbock, TX
June 2023 to December 2025
+ Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring
customer satisfaction
* Built rapport with customers through active listening, empathy, and personalized interactions
+ Demonstrated strong product knowledge to effectively answer customer questions and provide
accurate information
+ Handled billing inquiries including payment processing, refunds, adjustments, and account updates
accurately and efficiently
QA Tester
Andalucia Nuts-Plainview, TX
January 2019 to January 2020
would do walk around to make sure the peanuts were covered and make sure mold wasn’t around taste
sampled product make sure the product was the color it should be make sure when change that all is
cleaned and sanitized for changing peanut to almond
Seed Technician
Azteca Milling-Plainview, TX
September 2017 to December 2017
would receive corn samples from truck mix chemicals to check the volume n to see if it passed through
a machine on its cureing.. do paper work on the testing and send it off with the truck drivers
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