Antoinette Mckeithan
New Bern, NC *****
************************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
Set and Service Resources - Chambersburg, PA
March 2014 to Present
work with other companies to do store resets
Ft Keyholder
Dollar General - Chambersburg, PA
Present
Help customers run registers open and close store check in truck deliveries and Vendor. also stocked store.also worked on resets
order picker
manpower - Carlisle, PA
November 2019 to December 2019
picked orders for bath and body
order picker
manpower - Carlisle, PA
November 2019 to December 2019
picked orders for bath and body
order picker
manpower - Carlisle, PA
November 2019 to December 2019
picked orders for bath and body
Cook
Sunnyway Foods - Chambersburg, PA
August 2018 to November 2018
cooked in the deli
Picker
Amazon Fulfillment Services, Inc. - Carlisle, PA
August 2016 to September 2016
picked orders
Cashier
GIANT/MARTIN'S - Chambersburg, PA
July 2016 to September 2016
helped customers
Packer
SMX Staffing - Carlisle, PA
January 2015 to February 2015
worked for amazon
packer
Staffmart - Chambersburg, PA
October 2014 to December 2014
picked orders
Food Service Worker
Burger King - Chambersburg, PA
April 2010 to November 2013
food prep
Laborer
Randstad Chambersburg - Chambersburg, PA
April 2010 to July 2010
picked and packed fireworks
Dinner meals, food prep
Vision Quest - South Mountain, PA
January 2006 to January 2007
Cook
Randstad - Chambersburg, PA
February 2005 to January 2006
Various Jobs at Factory locations
Salesperson Operated a cash register, assisted customers Wal-Mart - Chambersburg, PA
August 1998 to February 1999
Stocked merchandise.
Salesperson operated cash register, assisted customers Value City - Chambersburg, PA
August 1996 to December 1997
Stocked merchandise, straightened Ladies Wear.
Education
Some college in Information technology
Hagerstown Community College - Hagerstown, MD
June 2015 to October 2016
High school or equivalent
Chambersburg Senior High School - Chambersburg, PA June 1991
Skills
• microsoft office (5 years)
• labor (10+ years)
• Cashier (10+ years)
• Retail Merchandiser (4 years)
• Key Holder
• Retail Management
• Keyholder
• Call Center
• Customer Care
• Customer Service
• Customer Support
• CSR
• Planograms
• Store Management Experience
• Pricing
• Sales
• Retail Sales
• Inventory Control
• Cash Handling
• Assistant Manager Experience
• Microsoft Windows
• Loss Prevention
• Sales Management
• POS
• Computer Skills
• Negotiation
• Word processing
• English
• Freight Experience
• Typing
• Administrative Experience
• Upselling
• Management
• Purchasing
• Procurement
• Payroll
• Profit & Loss
• Leadership
• Supervising Experience
• Inside Sales (10+ years)
Certifications and Licenses
Drivers License
Forklift Certification
August 2017 to December 2018
Forklift Certification
Forklift Certification
Assessments
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Personality: Customer Service Fit — Proficient
November 2019
Measures the traits that are important for high-quality customer service. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Receptionist — Familiar
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Retail Customer Service — Expert
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Expert
Sales Skills: Influence & Negotiation — Familiar
July 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Call Center Customer Service — Completed
February 2020
Applying customer service skills in a call center setting. Full results: Completed
Retail Customer Service — Highly Proficient
October 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Expert October 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Expert
Customer Service — Proficient
November 2020
Identifying and resolving common customer issues.
Full results: Proficient
Data Entry: Accuracy — Proficient
November 2020
Entering data quickly and accurately.
Full results: Proficient
Sales Skills — Proficient
November 2020
Influencing and negotiating with customers.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills and Qualifications
Customer Service and Retail Experience
Cooked for Large Facility
Type 80 Words per minute
Computer Skills
Enjoy fast paced environment
Able to learn new skills quickly
Windows 10 skills