Medical Assistant & Caregiving Professional

Aalaya Jackson

Sacramento Ca *************@*****.*** 925-***-****

EDUCATION

Unitek College - Concord, CA Expected: 05/2023

Medical Assistant Program

Laguna Creek High School - Sacramento, CA Graduated High School Diploma

Skills

● Caregiving

● Wound Care

● Capillary Punctures

● Instrument

Sterilization

● Phlebotomy

● Teaching

● EMR Training

● Scheduling

● CPR Certified

● MS Office Proficient

● Customer Service

● Data Entry

● Time Management

● Planning

● Responsible

WORK EXPERIENCE

Kids Country – San Ramon, CA 02/2022- 04/2023

Teacher Assistant

● Assist teacher to devise student specific strategies to reinforce material and skills based on the sympathetic understanding of individual student’s needs, interests, and abilities

● Work with individual students or in a group setting to reinforce learning of material and/or skills

● Escort and monitor students during “time-out” while implementing de-escalation techniques for optimum safety as outlined by student’s behavioral plan

● Maintain a clean and safe classroom and work environment Nurse Next Door- San Ramon, CA 10/2022- 01/2023Caregiver

● Assisted resident with activities of daily living, including bathing, dressing, and hygiene

● Provided assistance with getting to and from activities, meals and visits according to the individuals service plan

● Allowed and encouraged residents to do as much of their own care as possible

● Contributed to a positive living environment to enhance client’s quality of life

● Reported any concerns to supervisor or case manager to resolve any issues to promote residents to ensure a good quality of life

Kaiser Permanente Security Dispatch

San Leandro Ca 04/2024- Current

• Patrolling and Monitoring:

Regularly patrolling designated areas, monitoring surveillance systems, and ensuring access control is maintained.

• Incident Response:

Responding to security incidents, including alarms, breaches, and conflicts, and taking appropriate action.

• Access Control:

Verifying IDs, managing visitor logs, and controlling access to restricted areas.

• Safety and Security Procedures:

Enforcing security protocols, conducting inspections, and ensuring compliance with safety regulations.

• Customer Service:

Providing assistance and guidance to patients, staff, and visitors.

• Communication and Reporting:

Maintaining detailed incident reports, communicating with other departments, and coordinating with law enforcement when necessary.

Brookdale Senior Living Alzheimer's and dementia - Fremont CA (02/2024-08/20/2025

● Provides compassionate support and reassurance to patients

● Helps patients and their families use memory folders and other activities

● Befriends and chats with patients

● Helps with day-to-day tasks, such as bathing, dressing, and eating

● Helps the person write down to-do lists, appointments, and events

● Plans activities that the person enjoys

● Positions themselves below the eye level of the person with dementia

● Uses hand-under-hand to accomplish a caregiving goal. Noahs Bagels Shift Leader - Fremont CA (01-2024-2025)

● Answer any questions the customers might have.

● Accept payment and accurately supply change, when needed.

● Customer Service.

● Maintaining a clean work environment.

● Preparing hot, fresh delicious food.

● Working within a team to deliver the best quality, fastest experience for our customers

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