Finance & Customer Service Specialist with Cashier Expertise

Location:

Abu Dhabi, United Arab Emirates

Salary:

2000

Posted:

December 15, 2025

Contact this candidate

Resume:

ISHARA SEWWANDI

Finance HR Professional Customer Service Specialist

CONTACT

+971-**-***-****

************@*****.***

Currently in Abu Dhabi,

UAE – Available for

Immediate Joining

PROFILE

Detail-oriented Finance, HR, and Customer Service professional with 7+ years of experience in UAE and Sri Lanka. Skilled in financial operations, customer support, HR coordination, and cashiering/audit. Strong communicator with fast learning ability, system knowledge, and excellence problem-solving. Seeking a role as Finance Assistant / HR Assistant / Customer Service Executive / Cashier.

WORK EXPERIENCE

linkedin.com/in/ishara-

koralage-3b66a1391

Zephyr Solutions Pvt Ltd (Sri Lanka)

Finance Executive

MAR 2023 – NOV 2025

SKILLS

Payments & Settlements

Cash Handling & Reconciliations

Financial Reporting

Daily Transaction Processing

Accounts Support & Data Entry

Managed day-to-day financial operations, payments, settlements, and fund transfers.

Monitored account balances and ensured accurate posting of transactions.

Coordinated with customer care teams to resolve payment discrepancies and customer financial queries.

Prepared daily, weekly, and monthly financial reports. Maintained accurate documentation and ensured compliance with company financial procedures.

Customer Account Coordination

Bank-related Follow-ups

Zephyr Solutions Pvt Ltd (Sri Lanka)

Customer Service Coordinator

Dec 2020 – Dec 2022

MS Excel (Pivot, VLOOKUP,

Reporting)

MS Office (Word, Outlook)

Problem Solving & Accuracy

Supported finance-related customer inquiries such as balance checks, loan processing, and account clarifications. Ensured accurate communication between finance teams and customers.

Handled customer complaints and escalations related to financial transactions.

Team Coordination

Beach Rotana, Abu Dhabi (UAE)

Outlet Cashier / Day & Night Audit

Nov 2019 – Aug 2020

LANGUAGES

English (Fluent)

Sinhala (Native)

Tamil (Fluent)

Performed cashiering tasks, reconciled daily cash & card transactions. Conducted daily audits and reported discrepancies. Prepared summary reports and maintained accuracy in front-office cash operations.

Sapumal International Pvt Ltd (Sri Lanka)

Human Resource Coordinator

Jul 2018 – Sep 2019

Handled employee records, salary documentation, and HR-related admin tasks.

Assisted with payroll support and staff data processing. Nations Trust Bank (Sri Lanka)

Recovery Agent

Jan 2017 – Jun 2018

Coordinated with customers regarding overdue payments and account updates.

Maintained transaction logs and supported banking documentation. EDUCATION

Diploma in Human Resource Management — IPM Sri Lanka

(Following)

Certificate in Human Resource Management — IPM Sri Lanka Diploma in Information Technology — Esoft Metro Campus G.C.E. Advanced Level (2016)