AI Content & Editing Specialist (Remote)

MASON C. PRYOR

Asheville, NC · 760-***-**** · *****.*.*****@*****.***

SUMMARY

Reliable and adaptable professional with 10+ years of experience across technical support, hospitality, customer service, delivery, and fast-paced kitchen environments. Naturally skilled at understanding and refining written content, communicating clearly, and learning new systems quickly. Known for staying calm under pressure, taking ownership of tasks, and bringing consistency, clarity, and a steady work ethic into every role. Experienced with AI writing/editing tools and seeking a remote AI content/annotation position where my writing instincts, attention to detail, and ability to evaluate and refine AI-generated content can support modern digital workflows.

CORE SKILLS

• Strong written communication and tone awareness

• Editing and rewriting AI-generated content

• AI content annotation, evaluation, and search-task quality review

• Detail-oriented proofreading

• Quick learner across new tools and platforms

• Calm under pressure; reliable follow-through

• Creative problem solving and task ownership

• Training and onboarding experience

• Customer interaction and conflict resolution

• Multitasking in high-intensity environments

• Basic SEO and keyword familiarity

MANAGEMENT + LEADERSHIP EXPERIENCE

• Squad Captain – MOD Pizza (2022 - ‘23)

• Tech Supervisor – Staples Business (2022)

• Rental Shop Night Manager – Beech Mtn Resort (2017 - ‘18)

• Assistant Rental Manager – Beech Mtn Resort (2016 - ‘17)

• Opened and closed locations with full responsibility for cash handling, deposits, and end-of-day reporting.

• Trained and coached new hires using clear, step-by-step instruction and hands-on support.

• Monitored workflow and delegated tasks to keep service smooth during peak hours.

• Managed inventory, work orders, and basic scheduling needs to support daily operations.

• Resolved guest and customer issues with patience, clear communication, and a focus on solutions.

TECHNICAL, SALES + CUSTOMER-FACING EXPERIENCE

• Amazon DSP Delivery Driver (2024 - ‘25)

• Inside Sales Representative – Vector Mktg (2023)

• Courier Delivery Driver – UPS (2021 - ‘22)

• Rental Associate – Ski Resorts - Mammoth & Beech Mtn (2015 / 2020)

• Customer Service Representative – AutoZone (2012)

• Communicated product, service, and route information in clear, simple language for customers and team members.

• Wrote notes, basic documentation, and order updates to keep others informed and aligned.

• Followed detailed procedures and route systems while working independently on time-sensitive tasks.

• Used multiple software platforms, POS systems, and logistics tools, adapting quickly to new workflows.

• Balanced friendly service with accuracy, safety, and policy compliance.

• Ensured accuracy in written notes, documentation, and system updates to maintain clarity and alignment across teams.

CULINARY + HIGH-PRESSURE EXPERIENCE

• Cook / Line Cook — Various Restaurants

(2013–Present NC, OR, WV, CA)

• Over 10 years of experience in high-pressure, fast-paced kitchen environments.

• Maintained accuracy, consistency, and timing during peak rush periods.

• Adapted quickly to new menus, tools, and kitchen systems across multiple regions and roles.

• Communicated clearly with teams to coordinate timing, quality, and workflow.

• Balanced speed with attention to detail, ensuring reliable, high-quality service.

• Followed detailed procedures and standards consistently, with strong attention to safety and quality.

TOOLS + PLATFORMS

• AI writing/editing tools

• Google Docs, Sheets, and cloud-based collaboration tools

• POS and inventory systems

• Work order and ticketing systems (Staples)

• Delivery and route-planning platforms

• Chat-based task and communication tools

EDUCATION

• Apex High School – High School Diploma

• East Tennessee State University – Electronics Engineering (One Year of Study)

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