Clinical Operations & Programs Executive
Resume:
Michelle Uzoma
CURRENT ROLE
Gavia Life Care Center LLC - PRN Consultant (Remote) Nov 2025–Present
• Provide remote consultation on clinical operations, workflow optimization, and quality assurance.
• Support strategic planning, program development, and organizational efficiency.
• Advise leadership on implementation of best practices. Continued contributing to Gavia in a PRN remote capacity after relocating to Texas.
Gavia Life Care Center LLC - Clinical Director Apr 2024–Oct 2025
• Directed clinical operations across multiple programs strengthened compliance and workflow systems.
• Secured partnerships with hospitals, FQHCs, school districts, insurers, and community agencies. University of Rochester - EAP Counselor Jan 2022–Apr 2024
• Provided short-term counseling, assessments, referrals, and critical incident responses.
• Delivered wellness workshops and culturally responsive support for diverse employees. Medaille University - Adjunct Professor (Psychology ) Fall 2018–Spring 2023
• Designed and taught undergraduate psychology courses.
• Developed curriculum and supported academic success. Rochester Regional Health - Clinical Evaluator Apr 2020–Jan 2022
• Conducted emergency psychiatric evaluations and crisis interventions.
• Worked collaboratively with psychiatrists, families, and multidisciplinary teams. NYSTART - Clinical Director Jul 2018–Apr 2020
• Supervised clinical team, managed START documentation, and led training.
• Developed policies and evaluated program effectiveness. The ARC Erie County - Supervising Behavior Specialist Jan 2016–Jul 2018
• Conducted assessments, created behavior plans, and supervised staff training. Buffalo Federation of Neighborhood Centers - Senior SAP Case Manager May 2011–Jan 2016
• Delivered crisis intervention, case management, and community linkage. Baker Victory Services - Mental Health Specialist Jul 2007–May 2011
• Provided residential mental health support, crisis intervention, and safety planning Houston, Texas
***********************@*****.***
EDUCATION
Capella University – Doctorate in Human Services (Leadership Specialization) Gap Year
Medaille College – Clinical Mental Health Counseling.((2012- 2014) Graduated
Buffalo State College – Political Science and Public Administration (2006-2010) Graduated
High School for Law and Justice PTO Houston, Texas ACA American Counseling Association ( National )
Board of Trustees- Charter School of Inquiry (September 2018- 2020) Buffalo, New York Community
Professional experience
Contact this candidate