Remote Data Entry Assistant with Healthcare Focus

VICKIE SHIPLEY

**** ***** ****** ****, **** Orange FL 32129

******.*.*******@*****.***

Currently seeking a remote position. I have clerical experience in various venue including healthcare and insurance. Most recent was as a data entry specialist for a major insurance company. I also have retail experience includes merchandising, stocking, problem solving and customer service.

Customer service experience through retail positions rounds out my career.

EXPERIENCE

OCT 2018–AUGUST 2023

SALES ASSOCIATES, OLLIE’S BARGAIN OUTLET

Maintained merchandise

Replenished stock as needed insuring SKU’s are correct.

Reset departments, utilizing floor plan.

Performed weekly checks on signage.

Assisted as needed throughout facility.

Performed Customer Service duties such as verifying pricing and availability.

NOV 2017 – MARCH 2018

DATA ENTRY CLERK, BCBST/KELLY SERVICES

Completed data entry tasks accurately and efficiently in proprietary software.

Contributed to team effort to maintain production goals.

Prepared source data for computer entry by inserting claim numbers for scanning.

Assisted in sorting mail for distribution to various departments.

MAY 2016–NOV 2017

MCA, SEARS

Maintained merchandise according to floor plans

Replenished stock as needed insuring SKU’s are correct

Reset departments, utilizing planograms and floor plan

Performed weekly checks on signage.

Performed Customer Service duties such as verifying pricing and availability.

AUG 2015-MAY 2016

REPLENISHMENT, MICHAELS CRAFTS

Processed inbound merchandise by assisting in unloading truck and sorting.

Moved stock to sales floor for replenishment.

Performed resets utilizing planograms and floorplan.

Ensured correct, updated pricing.

Maintained areas of store ensuring minimal risk to customers.

JUL 2007-APR 2012

APPEALS PROCESSOR, RIVERTRUST SOLUTIONS/BCBST

Entered data into Medicare/CMS system for Level 2 Medicare durable medical equipment appeals.

Researched missing information and ensured accuracy.

Responsible for effectively communicating with team members, leader and supervisor concerning issues, questions, errors, and various other occurrences while performing data entries

Input data in a timely, accurate manner.

EDUCATION

2019-2020

MEDICAL CODING & BILLING (AAPC ACCREDITED)

CERTIFIED BILLING & CODING SPECIALIST

PENN FOSTER

1993

BUSINESS ADMINISTRATION

JEFFERSON STATE COMMUNITY COLLEGE

1968 - 1970

MUSIC/VOICE

bIRMINGHAM-SOUTHERN COLLEGe

CERTIFICATIONS

NHA Coding & Billing Specialist

Certification #Q5W6P9D7

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