Customer Service Professional with 5+ Years Experience

Jonathan Roberts

Bronx, New York *****

Phone:551-***-****

Email: ************@*****.***

Professional Summary: A highly skilled and experienced customer service professional with a proven track record of delivering exceptional customer satisfaction. With 5 + years of hands-on experience, I have acquired strong customer service skills through my previous work experiences, which I am confident will translate well into this role.

Experience:

Dinosaur Barbeque: Busser/Food runner

Harlem, N.Y December 2024- June 2025

●Wiping down and cleaning all tables

●Making sure dining area is always swept

●Assisting servers with delivering food to tables

Surf Taco: Cashier/Waiter

Hoboken, N.J. (October 2020 - November 2023)

•Answered phone calls and prepared to-go orders

•Courteously greeted and assisted customers

•Generously served the customers • Provided excellent customer service.

Nico's Bar Grill: Food Prep

Newark, N.J. (September 2017 - October 2020)

•Prepped food for events

•Provided excellent customer service during huge events

•Grilled delicious meals in a timely manner

Macy's: Customer Service Representative

New York, N.Y. (February 2015 - August 2017)

•Helped customers complete purchases, locate items and join reward programs.

•Quickly and accurately counted drawers at start and end of each shift.

•Assisted customers by answering questions and fulfilling requests

•Enforced company policies and addressed customer concerns

EducationBerkeley College (September 2014 - June 2018)• Obtained Bachelors in Communication with a 3.0 GPA • Member of Math Club • Fraternity Member of Alpha Phi Delta

Contact this candidate