Customer Service Associate with Quick Problem-Solving
Resume:
M A L A G N I
W H I T E
C u s t o m e r S e r v i c e/ Teachers Aide
**************@*****.***
Molly’s House Of Little Feet
Ensuring safety & basic needs (feeding, hygiene, sleep), facilitating development & learning (activities, homework, social skills), managing behavior, maintaining a clean environment, and communicating with parents, all while showing patience, empathy, and creativity to support growth.
Bam Bam& Pebbles Day Care
Providing nurturing care (feeding, diapering, soothing, hygiene), ensuring a safe environment, fostering development through play and tracking milestones, establishing routines, and communicating with parents about the baby's needs, progress, and any concerns, often including light household tasks and supporting parental education.
Marshalls
Friendly, welcoming attitude
Active listening and clear communication
Patience and professionalism with all customers
Ability to handle complaints calmly and respectfully Quickly finding solutions to customer issues
Communicating clearly with managers and associates Flexible with tasks—willing to help where needed
Staying efficient in a fast-paced environment
Accurate cash handling and making change
Macy’s Inc.
August 2024- Present
Greet customers promptly with a friendly, professional attitude. Actively listen to customer needs and provide helpful, informed assistance. Communicate clearly with both customers and coworkers. Demonstrated strong communication, multitasking, and problem-solving skills in a fast-paced retail environment.
Stay calm and courteous during busy or stressful times. Handle cash, credit, and digital payments
Resolved customer concerns professionally by identifying issues, offering solutions within policy, and escalating when needed.
P R O F I L E
Motivated and determined nursing major with excellent time-management skills and a strong commitment to personal and professional growth. Demonstrates the ability to balance academic excellence with a reliable, hardworking attitude. Highly dependable and adaptable, with a proven capacity to manage multiple responsibilities effectively. Eager to learn, grow, and contribute within a supportive and challenging professional environment.
E D U C A T I O N
High School Diploma est 2023
Central Arizona College
2024- Present
Pre-Nursing Degree
C E R T I F I C A T I O N S
CPR
S K I L L S
Strong communication and listening
skills
Working well with others
Supporting teammates
Identifying issues quickly
Finding practical solutions
Ability to stay calm with difficult
guests
Time Management
Adapting to change
Patience & Empathy
Accurate money counting
Friendly and professional attitude
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