Community-Driven Driver and Courier Specialist

Edward Walczak

**********@*****.*** 312-***-**** Chicago, IL

SUMMARY Humanitarian-focused professional seeking Courier role with 4 years of experience in delivery and driving roles. Committed to career growth and community engagement, leveraging diverse skills in navigation, time management, and customer service. Valued by mentors for adaptability and leadership, ensuring efficient and reliable service delivery.

WORK EXPERIENCE O'Hare International Airport Chicago, IL Airfield Driver Apr 2021 - Feb 2022

• Maintained open lines of communication with dispatch and drivers to effectively monitor airfield traffic conditions, facilitating a smooth transportation flow.

• Provided assistance to passengers, including those with disabilities, ensuring a safe and comfortable transit to their destinations.

• Conducted regular vehicle inspections and cleanliness upkeep, promptly reporting any incidents or damages to maintain safety and service standards.

Raymar Supply Chicago, IL

Delivery Driver Jul 2020 - Mar 2021

• Conducted thorough inspections of delivery vehicles to ensure operational safety and reliability prior to commutes.

• Executed timely and accurate transportation and delivery of goods, adhering to predefined routes and customer specifications.

• Maintained strict adherence to delivery schedules, ensuring customer satisfaction and efficient route management.

Wellness Cafe Chicago, IL

Customer Service Representative Sep 2016 - Jan 2019

• Addressed and resolved customer inquiries and complaints efficiently, fostering a welcoming and supportive environment.

• Collaborated effectively with team members to streamline service delivery and enhance the overall customer experience.

• Consistently achieved high levels of customer satisfaction through attentive service and proactive problem-solving.

EDUCATION Independence University

Associate in Science, Airfield Driver

Salt Lake City, UT

Feb 2022

CERTIFICATIONS Recovery Specialist Volunteer, Haymarket Center SKILLS Substance Abuse Competencies • Defensive Driving • Navigation and GPS Proficiency • Customer Service • Time Management • Vehicle Maintenance Knowledge • Communication Skills • Problem-Solving

• Adaptability • Airport Security Procedures • Attention to Detail • Empathy • Communication • Collaboration • Leadership • Cultural Awareness

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