Dee Howard
**** ****** **** * *******, OH ***** 740-***-**** ************@******.***
PROFESSIONAL PROFILE
Well-rounded professional backed by healthcare industry, retail, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Strong time management skills with ability to establish priorities to meet timelines.
Attention to detail needed to maintain high levels of accuracy.
Actively participate in learning opportunities and adapt to new environments.
Communication Platforms – Zoom and Google Meet.
Microsoft Office Applications – Word, Excel, and PowerPoint Type 28 WPM.
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing
CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology
Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)
EDUCATION
Ultimate Medical Academy Diploma – Medical Billing and Coding, 2025
Introduced to the following concepts:
Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.
Electronic health records systems and healthcare claims preparation and submission processes.
Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.
Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.
HIPAA rules and regulations related to patient information privacy and security.
WORK EXPERIENCE
Foster Bridge In Home Healthcare – Bridgeport, OH 04/2024 – Present
Home Health Aide
Maintain a safe, secure, and healthy environment.
Assist with activities of daily living – personal hygiene, mobility, and feeding.
Handle light housekeeping duties, prepare meals, and run errands.
Ensure confidentiality and privacy standards of protected health information.
Career break to focus on family requirements in caring for children (01/2023 – 04/2024)
Vancrest of Ada Assisted Living Facility – Ada, OH 01/2021 – 01/2023
Aid / Med Pass Technician
Assisted residents with medication as defined in medication procedures and completed light housekeeping tasks.
Assisted patients with activities of daily living – personal hygiene, feeding, and mobility.
Handled documentation relating to medication distribution, incidents, and observations and changes in resident physical or emotional condition.
Safeguarded patient confidentiality by making sure protected health information was secured.
Dedicated time to family care, focusing on the upbringing of children (08/2012 – 01/2021)
Walmart Supercenter – Vanwert, OH 11/2011 – 08/2012
Cashier / Customer Service – Retail
Served as direct point of contact and delivered excellent customer service with a positive attitude.
Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work area clean and organized.
Worked as part of a team and interacted with diverse customers and staff members.